Experience

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  Pantaloon retail india ltd

  Apr 2005 - Apr 2006

  Chief cash management officer

  • Worked in a shopping mall with monthly Sales volume over £800,000 and Led a team of 29 cashiers with 32 cash counters. • Responsible for training & development of Cashiers.• Reconciled cash/ credit cards/ coupons/credit notes; handled foreign exchange transactions. • Responsible for all the documentation & archiving.• Maintained floor discipline & solved customer complaints.

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  Titan industries

  May 2006 - Oct 2007

  Cash executive

  • Worked in a branch with monthly Sales volume over £125,000 and reported to the Commercial Manager. • Maintained commercial discipline by adhering to accounting policies and procedures.• Solved customer complaints, reconciled cash/ credit cards/ credit notes. • Generated commercial reports, handled gift vouchers & its stock.• Maintained all files & documents for records and audit.

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  State street syntel services india ltd

  Oct 2007 - Aug 2010

  Senior finance associate

  A Financial services KPO – Worked on Projects for Credit Suisse Asset Management, London (Onsite – 1 year) and State Street, Boston (Offshore)• Carried out daily, weekly and monthly tasks covering trade support, static data and reporting• Supported the front-office and provide advice and support to the investment team in relation to dealing issues• Helped to identify ways to improve processes • Updated the trade support task list as well as monitored progress and provided updates for trade support meetings• Monitored service levels from brokers and maintain relationships with the frequently-used brokers • Managed Fund Accounting of fund of funds, cash flow analysis, daily accruals and expenses, dividend activities, corporate actions, portfolio and capital stock activities of Funds, NAV assertion• Assisted reconciliation team in bridging the gaps in funds and accounts by adjusting entries• Assisted and reviewed month end reports, reconciliations and NAV statements• Booked deposits in Money Market, CDS trades, Equities, Derivatives, Futures and Option trades• Co-ordinated with fund managers, different support teams and custodian banks• Handled client complaints and queries• Assisted with Process Transition• Created standard operating procedures for the teams (SOP) Show less

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  Middlesex business school

  Sept 2010 - May 2012

  Mba student

  Came to UK to study MBA and developing business case for Social Enterprise• Project Tour to Cape town, South Africa - Assisting and guiding entrepreneurs with strategies and tools• Developed Social Enterprise Business Case for “Groundwork” – Project name “Shoots and Roots” • Performed a fundamental analysis for the feasibility and sustainability of environmentally focused social enterprise. • Created a business model with financial forecasting, enterprise development through employee training. • Explored legal and organisational structure based on “Employee-managed” model. • Conducted risk profiling and impact analysis to develop and establish risk control procedures. • Formulated financial strategy based on business development and ancillary services beyond existing contracts. • Developed a transition plan to handover management controls to employees over a specified time frame. Show less

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  Consumer credit consultants

  Jun 2012 - Dec 2012

  Claims manager

  Responsible for complaint handling, evaluation and assessment of PPI claims and ensuring the smooth settlements. • Evaluated, analysed claim related documents and took the appropriate action.• Fully investigated customer complaints, gathered and requested information from our clients.• Contacted and coordinated with banks, clients and Financial Ombudsman Services to ensure smooth settlement of claim.• Maintained and generated reports and reporting to Operations Director on daily basis.• Had been the point of contact for the customer - direct dial / email details for their complaints and queries while keeping them updated with their claim status.• Created and setup standard operating procedures (SOP) Show less

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  Greensea capital

  Jan 2013 - Dec 2013

  Relationship manager

  Responsible for building and maintaining new clients for Transaction services while delivering cross border projects • Reported to the Managing Partner, oversee all client communication and client services team • Developed and managed new and existing client accounts, deliverable and day to day activities• Dealt with client requests in timely manner which helped repeat business• Utilised extensive and existing industry insight and intelligence to propose new solutions to existing and prospective clients. • Attended and hosted client meetings and events.• Monitored and improved work flows across business units to achieve synergies across the organization and help fulfil group wide strategic objectives • Initiated and implemented business process improvements projects• Contributed to short and long term organisational planning and strategy• Planned, organised and hosted a “Private Equity conference in sustainable and Renewable Energy” Show less

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  Global banking school

  Jan 2014 - Feb 2017

  Business development manager

  Responsible for developing and expanding the organisation while building a global brand in Investment Banking Training• Total Generated revenue over £1m for previous financial year • Developed new sales and marketing strategies to drive local and international business while handling 4 University partnerships• Built and managing a team of Agents and Regional Managers both in and out of country• Providing leadership and direction for regional business operations• Making sure that employees and the company always keep its goals and objectives firmly in sight. • Ensuring the processes and procedures are in line with international best practices and oversight obligations while constantly reviewing procedures and processes to look for ways to make them more efficient ensuring to meet QAA standards• Encouraging an innovative and entrepreneurial culture within the school and across the alliance. • Liaising with Director to develop the strategies to attract students and alliance and setting of targets.• Prepared proposals for marketing campaigns and promotional activities.• Planning resources, recruiting and training junior business development staff.• Keeping up to date with the latest developments in the marketplace and anticipating market trends in a fast-changing business environment. • Developing customer awareness of the company’s services and products. Show less

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  Consultants and solutions ltd

  Mar 2017 - Feb 2023

  Management consultant / business strategist

  • Helping over 100 entrepreneurs and start-ups to start and grow by wining new business by developing, evaluating, and prioritising growth strategies and implementation plan, Identified, and built strategic partnerships• Other services – Business compliance, Employee Engagement, and development through training on soft skills, Leadership coaching• Sales and Business Development, New business planning and development, new market penetration• Business Planning, budgeting and forecasting, Investment and funding advice• Project Management and complete business set-up in the UK Show less

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  Green bell packaging ltd.

  Nov 2018 - Aug 2022

  • Identifying and addressing operational and technological risks within the business through research and interviews• Identifying innovative ways to increase business efficiency by developing new systems.• Planning of project and executing in agile environment• Evaluating the performance of project teams to ensure that targets and deadlines are met.• Communicating ideas and viewpoints to senior management.• Building and maintaining relationships with key stakeholders. • Acting as a liaison between business and developers and project team. • Creating monthly performance reports. Show less • Building processes and standard operating procedures (SOP) for day-to-day business activities• Writing policies and procedures for business operations and compliance• Employee learning and development on general business policies and anti-bribery policies• Monitoring business compliance towards consumers, suppliers, environment, and government.• Managing employees hiring, employee retention, employee learning and development • Launching innovative – Bioplastic and BioMailing bags which are made of 100% plastic free technology Show less

  • Management Consultant, Agile Project Manager

    Feb 2021 - Aug 2022

  • Business Operations Specialist

    Nov 2018 - Feb 2021
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  Metaapply

  Mar 2023 - now

  Associate director