Experience

• 

  American airlines

  Jun 1978 - Aug 1980

  Industrial engineer

  Analyzed airport operations at O’Hare airport, Performed manpower planning for all gate operations at largest airport in the system, Wrote and tested applications to automate the manpower planning and tracking, Helped analyze and design new baggage handling system. After a DC-10 crash at O’Hare, worked with an FAA Anthropologist to write a landmark application matching autopsy results with information from relatives. Anthropologist said that this was the first significant use of computers in a major disaster, achieved a 91% identification rate. Subsequent versions used to identify remains in the Oklahoma City bombing and in mass graves in the Balkan countries. Show less

• 

  First national bank of chicago

  Aug 1980 - May 1983

  Programmer analyst

  Developed Decision Support Systems for the Treasury Dept. and a business forecasting tool for Commercial Loan Dept., teamed on a large effort merging 30 banking systems into an integrated reporting and decision support system, Led programming teams in developing COBOL IMS DB2 applications, APL and Express multidimensional data applications.

• 

  Safeco insurance

  Jan 1983 - Jan 1985

  Programmer analyst

  Brought in to introduce Software Engineering concepts to the Life Insurance IT Group, developed, converted and maintained life insurance applications, introduced techniques for architecting, designing, and testing applications.

• 

  Boeing

  Jan 1985 - Jan 2013

  Supplier Documents for Airplane Parts—Managed a $14 Million project with 8 employees and 28 sourced team members, implementing a data warehouse and document management system on Linux in Java using Oracle databases with hot backup/failover, restructured the project schedule, froze requirements, renegotiated sourcing contract, drove offshore team to meet their commitment dates, maintained and reviewed problem logs, led efforts to improve manual and automated testing to ensure performance, reliability, scalability and security, presented status to customers and to IT management up to the IT VP level (VP has 1000 employees). Freight and Passenger Dispatch—Negotiated Licensed Transportation contract, saving $0.5 Million from supplier’s initial estimate, managed licenses and invoices, wrote service level agreements and gained service level commitments from suppliers. Project implemented 220 data terminals in freight and passenger vehicles, talking over cell networks to servers and to dispatcher workstations using Boeing network to securely remote to the external data center, system built to US Department of Transportation legal and reporting requirements, system managed Highly Sensitive Personally Identifiable Information (HSPII), similar to HIPAA protections. Show less IT Support for Sales of Surplus Airplane Parts—Ensured that secure and appropriate management information was provided from appropriate data warehouses, business intelligence and business analytics tools, worked with COGNOS for business analytics, worked with Hubspan and Exostar to exchange proprietary data with suppliers. Developed and organized a Software Factory to modernize multiple small applications, Maintained an external web-based application for conducting auctions, accepting bids and processing credit card transactions on scrap and surplus items. IT Initiatives--Led strategic analysis resulting in a technology roadmap for consolidating multiple technologies into a common future direction, prioritized initiatives to fit proposed budgets and schedules, communicated roadmap and strategies to senior management; Passed 100% standard process audits first time, Supported consolidation of data centers by coordinating re-hosting of applications, reviewed architecture, protocols for data exchanges, and interconnection of the systems; Approved disaster recovery/business continuity plans, Introduced Agile process, Performed staffing activities and skill assessments/development, Drove first time quality. Budgets--Annually developed or updated business case justifications and cost/benefit analyses (ROI) for technology spending and initiatives/development projects, developed and managed annual operating and capital budgets. Show less Working across several locations, led business management team in redefining the financial infrastructure for a new organization of 300+ people. Led WPS Synergy Skill Process Action Team to identify or define related Skill Codes, Managed a geographically dispersed team of up to 26 employees in 4 job functions to deploy computing infrastructure for BCA CAS. As Skill Captain helped set skill policy and processes. Managed Software Engineering Tool Support with up to 20 employees & contractors supporting 23 tools spanning the software development life cycle, Provided some global support for contractors in India and Russia. Researched and supported Unix, Oracle, Windows and web enabled modeling tools, configuration management tools, Computer Aided Software Engineering (CASE) tools, and test tools. Conducted research in Software Engineering tools, led tool evaluation teams in support of project requirements for a Computing Standards Board, helped shape and update the software engineering vision, helped champion and deploy a set of standard computing processes. For an inventory application, gathered and recorded requirements and participated on the architectural team, developed applications in C++.• Received stock options and formal recognition for achievements• Set a near perfect team record for completing asset deployments on time • Proposed harvesting of software licenses that saved Boeing over $400K• Team members received multiple recognitions• Presented Web Testing Techniques at a Web applications conference Show less Conducted research in Software Engineering tools, led tool evaluation teams in support of project requirements for a Computing Standards Board, helped shape and update the software engineering vision, helped champion and deploy a set of standard computing processes. For an inventory application, gathered and recorded requirements and participated on the architectural team, developed applications in C++.• Served as chairman of a computing standards board, awarded for work as board chairman• Recognized for leading a team in writing a 300 page Testing Guide with training materials and videos. • Subject matter expert in various aspects of testing and testing tools, using knowledge of internal and external industry standards Show less

  • IT Manager

    Jan 2009 - Jan 2013

  • IT Manager

    Jan 2009 - Jan 2012

  • IT Manager

    Jan 2008 - Jan 2009

  • IT Process Manager

    Jan 2005 - Jan 2008

  • Computing Support Manager

    Jan 1996 - Jan 2005

  • Computing Analyst

    Jan 1985 - Jan 1996