Experience

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  Westpac

  Jan 2007 - Apr 2007

  Online sales planner

  *Coordinated transition of Westpac business customers to new web based banking system

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  The green pages

  May 2007 - Jul 2008

  Sales & marketing representative

  The Green Pages is a media agency that focused on promoting leaders in sustainability through two magazines, on-line directory and industry events. Responsibilities*Identifying and building relationships with industry leaders in sustainability*Selling web and print media advertising*Promoting The Green Pages at exhibitions and industry events

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  Apricus australia

  Sept 2008 - Feb 2011

  *Creation of a National Warranty Policy and Service Agent network*Identifying areas for product improvement and working with R&D on product development*Project manager for new pump station product *Creation of installation and service manuals for customers and service agents *Creation of National Price List*Accounts receivable officer*Customer support for key sales accounts*Established internal policy and procedure for receiving sales orders/ dispatching orders, processing service calls, sales invoicing

  • National Customer Service Manager

    Apr 2009 - Feb 2011

  • Relaitonship Manager

    Sept 2008 - Mar 2009
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  Blue dog solar

  Feb 2011 - Oct 2011

  General manager

  Blue Dog Solar is an plumbing company specializing in the installation of energy efficient hot water products. Responsibilities:*Establishing defined roles and responsibilities and company structure*Creating sales plan for FY12 and national pricing *Ensuring business profitability

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  Unsw

  Oct 2011 - Mar 2012

  Network analyst

  Diagnose and resolve issues with UNSW network infrastructure Assemble, install, and test new network infrastructure

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  Unsw

  Apr 2013 - Jan 2014

  Project coordinator

  Purpose:Provide project management expertise to UNSW Library projects.Responsibilities:*Plan and lead individual projects from inception to completion*Provide quality, reliable and consistent support for other projects*Participate in activities that enable the Library to deliver improved services and increased use of library services and resources*Participate in continuous process improvement, including the measurement and evaluation of services*Contribute knowledge and expertise to the Library's policy development and to its strategic and operational planning cycle Show less

• 

  Unsw

  Jun 2014 - Dec 2020

  Main Responsibilities• Lead the development and delivery of a portfolio of large infrastructure projects on time and within budget, identifying inter-dependencies and leveraging resources to maximise efficiencies and achieve required organisation outcomes.• Manage complicated relocation of IT services including network, telephony, desktop, print and AV.• Develop and implement strategies and tools for the continuous monitoring and evaluation of projects, including risk and contingency management, benefits realisation, and project impact and quality measures.• Provide expert advice and information to stakeholders on emerging project issues and implement recommendations to support project delivery in line with established plans, budgets, timeframes, policy objectives and other project priorities• Create and manage million-dollar project budgets, reporting on budget variances and ensuring budget is on track.• Identify, manage and resolve business risk, issues and conflicts for projects, developing issue resolution protocols to deal effectively with these matters and maintaining relevant risk registers. • In consultation with Business IT Services, develop and manage vendor contracts / agreements associated with projects.• Build collaborative relationships with senior stakeholders, establish effective communication strategies.• Contribute to the development of infrastructure policies, procedures and other documentation required to support the infrastructure environment.• Lead the implementation of a stable and robust passive infrastructure environment.• Oversee infrastructure upgrades and ongoing maintenance tasks.• Lead project reporting on budget, schedule, risks and issues and change requests contributing to status updates.• Mentor the junior members of the team.• Monitor and report on the performance of consultants and contractors.• Ensure hazards and risks are identified and controlled. Show less Responsibilities• Controlling project design and planning activities associated with large, complex applications and infrastructure development projects.• Effectively controlling and managing the issues, risks, dependencies and changes in scope associated with large, complex IT projects • Developing policies, procedures and other documentation required to support the server environment.• Coaching, directing, delegating to and supporting team members to achieve results.• Controlling project schedules to ensure that necessary modules and programs are completed according to the project plan• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials while monitoring and tracking project financials and the realisation of defined project benefits• Establishing, managing and reporting on project budget(s), analysing budget variances and recommending appropriate action.• Developing and managing vendor contracts / agreements associated with projects under management• Contributing to policies, procedures and other documentation required to support the infrastructure environment.• Cooperating with all health and safety policies and procedures of the university and taking all reasonable care to ensure that any actions or omissions do not impact on the health and safety of others in the university Show less • Establishing and managing effective project operations to deliver quality outcomes.• Defining, sourcing & managing necessary project resources • Controlling project schedules to ensure that necessary modules and programs are completed according to the project plan• Preparing project budgets, attaining necessary approvals in a timely manner and monitoring project financials while monitoring and tracking project financials and the realisation of defined project benefits• Establishing, managing and reporting on project budget(s), analysing budget variances and recommending appropriate action.• Developing and managing vendor contracts / agreements associated with projects under management• Contributing to policies, procedures and other documentation required to support the infrastructure environment.• Cooperating with all health and safety policies and procedures of the university and taking all reasonable care to ensure that any actions or omissions do not impact on the health and safety of others in the university Show less

  • Senior IT Infrastructure Project Manager

    Jan 2018 - Dec 2020

  • IT Senior Infrastructure Consultant

    Apr 2017 - Jun 2018

  • IT Infrastructure Project Manager

    Jun 2014 - Apr 2017
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  360insights.com

  Jun 2021 - now

  Senior project manager