Experience

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  Vodafone egypt

  Jun 2010 - Feb 2012

  Customer care represanitive

  -deal directly with customers by telephone -respond promptly to customer inquiries-handle and resolve customer complaints-perform customer verifications-manage customers' accounts-keep records of customer interactions and transactions-record details of inquiries, comments and complaints

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  German lebanese company for paints (glc)

  Mar 2012 - Feb 2014

  Area sales supervisor

  -Deal directly with customers and follow their targets.-Handle and respond for complaints.-Manage customers' accounts.-Search for new customers and follow our competitor’s market news. -Propose a new product or new prices.

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  Sigma paints egypt

  Feb 2014 - Jan 2016

  Area sales manager

  -Manage my KPI and my target.-Deal directly with customers and follow their targets.-Handle and respond for complaints.-Manage customers' accounts.-Search for new customers and follow our competitor’s market news. -Propose a new product or new prices.

• 

  Orient paints

  Jan 2016 - Mar 2019

  Area sales manager

  -Manage my KPI and my target.-Deal directly with customers and follow their targets.-Handle and respond for complaints.-Manage customers' accounts.-Search for new customers and follow our competitor’s market news. -Propose a new product or new prices.

• 

  Pachin paints

  Mar 2019 - now

  Key account project manager

  Manage my KPI and my target.-Deal directly with customers and follow their targets.-Handle and respond for complaints.-Manage customers' accounts.-Search for new customers and follow our competitor’s market news. -Propose a new product or new prices..handle new products ..handle new projects submittal .