Vishal Joshi

Vishal joshi

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location of Vishal JoshiAhmedabad, Gujarat, India
Phone number of Vishal Joshi+91 xxxx xxxxx
Followers of Vishal Joshi55 followers
  • Timeline

    Jun 2008 - Jun 2017

    Online Support Specialist

    Effective Teleservices India Private Limited
    Current Company
    Sept 2017 - now

    Assistant Manager

    QX Global Group
  • About me

    Assistant Manager - Compliance & Support

  • Education

    • Symbiosis international university

      2009 - 2011
      Postgraduate degree business administration and management, hu first class
  • Experience

    • Effective teleservices india private limited

      Jun 2008 - Jun 2017
      Online support specialist

      Product & Service AdvicerDeliver service and support toend user by operatingautomated AI tool via remoteconnection or over the internet.Educate the clients aboutdifferent products, servicesand related time sensitivepromotions.Gather customers informationand determine the issue byevaluating and analysing theconcern.Offer alternative solution whereappropriate with the objectiveof retaining customers andclients business.

    • Qx global group

      Sept 2017 - now
      Assistant manager

      ssistant ManagerMainly manage and provideend to end support to offshoreclient by taking care of pay &bills related concern.Apart from that taking care ofclients call to meet theirrequirement, implement newproject and take intiative andrun them smoothly and makesure that to educate and handover to Onshore team.Manage Onshore team andwork distribution along withprepare financial report relatedcompany cost recovery.

  • Licenses & Certifications

    • Data protection

      Qx global group
      Oct 2021