
Timeline
About me
Operations Manager at Lasership Delivery Systems
Education

E. lansing hs
1984 - 1988Graduated college/university preparatory and advanced high school/secondary diploma program
Western michigan university
1988 - 1992Bachelor of business administration (b.b.a.) haworth college of business operations management and marketing 3.15 / 4.0
Experience

Hook's oxygen and medical equipment
Nov 1992 - Jun 1996Branch operations managerManaged the largest office in the Indianapolis area.Increased store profit by 25% via promoting more profitable items while reducing expenses by 20%Managed operations, staffing, training and purchasing activities of the branch.

Aeromed, inc / medserv corporation
Jun 1996 - Aug 1997Sales executiveSold respiratory and durable medical equipment to hospitals and other various sources. Business development through new referral departments and performed 3rd party contracting with new payor sources. Increased monthly revenue for office by 115%

Vital signs, inc
Aug 1997 - Jun 1998Account managerSold medical devices (respiratory and critical care products) to hospitals and distributors. Involved with GPO contracts, purchasing and distribution of medical products.Ranked in top third in a sales force of 180 for contribution to sales growth.

Priority healthcare / cardinal healthcare
Jul 1998 - Dec 2002Account managerSold infusion-related products and programs to physician's offices and hospitals. Replaced non profitable accounts with $3 Million of new growth at substantially higher profit margins in a business line that generated $5 Million in revenue per year.Created new products lines through relationship building with suppliers.Oversaw customer experience and implemented changes to improve outcomes and drive sales.

Walgreens
Aug 2003 - Apr 2005Account executiveSold infusion, DME and respiratory products and programs to physician offices and hospitals.Primarily responsible for leading sales and generating business, however was able to use previous experience to assist in managing the branch, improving operations, purchasing and contracting with payer sources.Second year sales were 300% increased over initial year due to relationship building and tenacity.

Fidelity builders
May 2005 - Dec 2009Director of salesSold interior and exterior home improvement products to commercial and residential clients.Was responsible for training all sales consultants and ensuring achievement.Sold in excess of $1 million annually. Sales person of the year for 2008 and winner of numerous monthly awards.Promoted from Sales Consultant to Director of Sales.Controlled marketing and advertising activities, as well as purchasing and had customer oversight on actual project performance for the company.

Home health depot
Jan 2010 - Jun 2011Aging in place specialist (sales executive)Set division sales record July 2010.Worked with seniors and caregivers to design plans to improve safety and health of those in need and then implemented those plans.Built relationships with case managers and physicians for patient care referrals.Provided medical and health care products and services to clients and caregivers.Negotiated terms of contractual agreements.Responsible for operational performance of each project.Oversaw operations, purchasing and billing & finance areas of business.Contributed to company and division sales budgets and goals. Show less

Self employed
Jan 2012 - Feb 2013EntrepreneurMarketed and sold health care and nutritional aides to health care, fitness and wellness professionals. Worked directly with accounts to help their clients to address certain needs. Educated the accounts on how to utilize within their facilities.

United states post office
Mar 2013 - Oct 2014City carrierRoute preparation and delivery of all daily mailings, parcels, special packages and other materials. In addition, I often helped other carriers who were behind on their routes and covered for others when they were not able to work. I also handled all other duties as assigned and needed. Worked upwards of 60+ hours per week, 6 or 7 days a week.

Lasership
Nov 2014 - nowOperations managerHandle all responsibilities for same day service division including package handling, sorting, training, scheduling, reporting, delivery of over 9,000 packages daily and all customer service components. Also responsible for logistics support for 53 routes and up to 90 drivers, as well as meeting daily performance goals. Report to corporate management as necessary and when addressing problems. Make suggestions on process improvement when appropriate.
Licenses & Certifications

Certified aging in place specialist (caps)
NahbJan 2011
Volunteer Experience
Support Leader in Logistics of On-Site Events
Issued by Northview Church Carmel, IN on Jan 2010
Associated with Karl Kollmeyer
Languages
- enEnglish
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