Experience

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  Appitsimple infotek pvt. ltd.

  Jun 2020 - Oct 2020

  Sales development representative
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  Softwaresuggest

  Nov 2020 - May 2021

  Delivery lead

  • Guide the customer through a basic orientation of the product via a virtual meeting and serve as a trainer in all customer onboarding sessions. • Work with Value+ Services partners and other internal departments to facilitate customer and product success. • Ensure that all customer or internal inquiries are responded on a timely manner• Taking care of entire delivery team.• Handling customers escalations.• Worked closely with product team for implement automation in product.• Listened to client feedback to identify different market trends and help product management develop road maps that lead to success.• Contribute to knowledge base by creating documentation, video tutorials, and predefined answers to common issues. Show less

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  Tata consultancy services

  Jul 2021 - Dec 2022

  Assistant system engineer

  • VPC Peering with autoscaling group, Elastic load balancer and other services across multiple availability zones.• Integrated Jenkins, Sonarcloud, and Github with AWS code pipeline to perform CI/CD pipeline.• Database migration from on-premises to cloud using AWS RDS service.• Having good knowledge of ELB, EC2, RDS database, DynamoDB, S3• In-depth knowledge of the IAM roles and IAM policies helps me to get architecture more secure.• Good knowledge of log reading which helps me to find the issue & solve the problem in real time• Performing daily deployments through the Udeploy tool, creating Autosys jobs, monitoring application health, and making the environment available 24*7.• Good hands-on experience with Linux commands.• Provided day-to-day support to system users, educating employees on troubleshooting and problem-solving protocols.• Contribute to knowledge base by creating documentation, video tutorials, and predefined answers to common issues. Show less

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  Prodevans technologies

  Dec 2022 - Apr 2024

  Technical consultant

  Prodevans will help transform IT Organizations with on-demand, scalable, reliable Infra based state-of-the-art cloud & container technologies.Project: Reserve Bank of India (RBI) - Mumbai• Configuring config map, secrets, ingress, egress and services as per the application team’s requirement• Cluster scaling horizontal/Vertical and automated scaling of microservice using helm • Configuration of the stealth monitoring tool with Kubernetes cluster• Application deployment through helm charts and CI / CD pipeline through Jenkins.• Creating Grafana dashboard for Monitoring of Pod and resource Utilization • Monitoring of Kubernetes workload which includes AVI ALB, NSX-T, Prometheus Grafana, backup • Troubleshooting application and infrastructure issues to streamline the delivery cycle. Show less

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  Encora inc.

  Feb 2024 - now

  Senior site reliability engineer