Rocio Duran

Rocio duran

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location of Rocio DuranGreater Clarksville Area
Phone number of Rocio Duran+91 xxxx xxxxx
Followers of Rocio Duran607 followers
  • Timeline

    Jan 2007 - May 2016

    Human Resources Manag

    US Army
    Fort Campbell, Kentucky, United States
    May 2017 - May 2019

    Operations Manager

    US Army
    May 2019 - Jan 2020

    Pathfinder Coordinator (Intern)

    USO
    Jan 2020 - Apr 2020

    Human Resources Generalist (Alumni)

    Hiring Our Heroes
    Jul 2020 - Jun 2021

    Community Support Specialist SSVF

    Centerstone
    Aug 2021 - Dec 2022

    Career Skills Program Installation Administrator

    MES, Inc.
    Current Company
    Jan 2023 - now

    Outreach Specialist

    Wounded Warrior Project
  • About me

    Outreach Specialist at Wounded Warrior Project, U.S. Army Veteran. Serving those who served.

  • Education

    • The international society of logistics

      2013 -
      Demonstrated senior logistician logistics
    • University of phoenix

      2016 - 2019
      Bachelor’s of science in management business administration and management, general
    • University of pennsylvania

      2013 -
      Master resiliency level 1
  • Experience

    • Us army

      Jan 2007 - May 2016

      Provided daily administrative and managed human resources functions in a multi-faceted organization comprised of logisticians. Enhanced payroll, and additional tactical policies for 200 personnel. Coordinated the efforts to conduct an overall 100% audit for 200 employee’s payroll and personnel records. Which resulted in recognition from higher echelon as the first audit conducted accurately in over 3 years. Facilitated Master Resilience training to maximize training requirements over a 24-month period for 200 employees, ensuring the organization sustained compliancy.Advised the Director and Executive staff on consultative recruitment and retention services by supporting a retention program for over 400 employees. Managed operational and clerical support services for accuracy of customer services, data entry, retrieval of records management, and the handling of sensitive and classified information. Directly impacting services for 400 personnel. Developed data analytics and metrics for complex recruitment issues which influenced and advised Senior Leadership. Show less Led over 20 personnel in transition, responsible for their medical, administrative, training, social, spiritual, and family needs at a high profile and diverse organization during a 24-month period.Logged in over 2,000 miles by escorting and transporting personnel medically evacuating into the United States and for treatment to various medical facilities within the States of Alabama, Kentucky, Ohio and Texas.Instructed and managed Adaptive Reconstructive Program events at the Warrior Transition Battalion ensuring that 35+ personnel participated twice a week during a 12-month period.Worked together with Nurse Case Manager, Social Workers, Attending Physicians and Occupational Therapists, facilitating the healing and recovery of 15 personnel medically retiring and 5 personnel returning back to duty. Show less Managed the Drug and Alcohol Prevention Program and oversaw the monthly urinalysis for over 200 personnel. Wrote policies and Standard Operating Procedures and enforced composite risk management safety program. Recognized by supervisors for enforcing the Drug and Alcohol Prevention Program, received 96% during the yearly inspection.Utilized all means available to keep personnel focused on all levels of risk management, resulting in zero drug and alcohol problems during a 24-hour period.Facilitated Master Resilience training to maximize training requirements over a 24-month period for 100 employees, ensuring the organization sustained compliancy. Show less

      • Human Resources Manag

        Jan 2013 - May 2016
      • Transition Coordinator

        Nov 2011 - Jan 2013
      • Training Manager

        Jan 2007 - Nov 2011
    • Us army

      May 2017 - May 2019
      Operations manager

      Led over 53 personnel while managing ammunition, petroleum and the distribution of various logistical assets. Managed daily human resources and supervisory duties in a large aviation organization ensuring the professional development, and training requirements were met over a 24-month period. Maintained and secured 100% accountability of military equipment and sensitive items valued at $3M which resulted in zero losses of equipment over a 48-month period. Managed the receipt, storage, testing, issuing and forecasting of over 290,000 gallons of aviation grade jet fuel, enhancing quality assurance and quality control in a diverse environment. Show less

    • Uso

      May 2019 - Jan 2020
      Pathfinder coordinator (intern)

      Supported new and existing working relationships with U.S. military and local community leadership to maximize service awareness and delivery of 8 transitional functions successfully. Conducted over 500 hours of Outreach community events which directly impacted over 300 transitioning clients and their families with zero complaints.Communicated with clients daily via phone calls and emails. Provided excellent customer service by scheduling over 20 appointments on a weekly basis through use of Salesforce, and Microsoft. Served as the Fort Campbell Outreach Coordinator intern (pilot) with USO Pathfinder, assisted in the improved accuracy of transitional services by 100%. Show less

    • Hiring our heroes

      Jan 2020 - Apr 2020
      Human resources generalist (alumni)

      Performed routine tasks required to administer and execute human resource programs including new employee training and development. Significantly increased efficiency and saved time by creating a searchable database for digitized human resources documents, enabling access of 200 personnel records.Played a key role in a Training and Development Project by partnering with Process Engineer and translating 90+ documents from Spanish into English to successfully implement program.

    • Centerstone

      Jul 2020 - Jun 2021
      Community support specialist ssvf

      Provided Case Management for Homeless Veterans and Veteran Families at risk of losing their housing in the Nashville/Davidson and surrounding counties. Provided Case Management to over 40 Veterans while collaborating with Department of Veteran Affairs, Property Managers, Community Service Agencies, and other Nashville Metropolitan Housing leaders. Coordinated the execution of third-party funding while providing temporary financial assistance and good stewardship of VA granted SSVF funds. Responsible for the daily administration of assigned clinical documents in accordance with Health Insurance Portability and Accountability Act and Centerstone Confidentiality policies. Performed Data Analysis and compiles weekly executive reports supporting the homeless coordinated entry for eight Nashville and surrounding counties Show less

    • Mes, inc.

      Aug 2021 - Dec 2022
      Career skills program installation administrator

      Executed the garrison day-to- day operations of the Career Skills program classes, cohorts; ensured the tracking of applicants, interviews for 34 industry partnersServed as the Installation point of contact for Army Career Skills Programs performing a variety of administrative, logistical and program planning dutiesPrepared and conducted monthly briefings, orientations, and special presentations to include all marketing of material for 15 installation programs to over 500 transition Service members every quarter.Collaborated with installation stake holders, industry partners and Fort Campbell leadership by educating and communicating the mission of the Career Skills Program Show less

    • Wounded warrior project

      Jan 2023 - now
      Outreach specialist

      • Connect with wounded service members, their families, and family support members, who are in transition or have separated from military service.Establish rapport with them and communicate the benefits of WWP programs and services provided for wounded warriors.• Recruit wounded warriors, family support members and other support members to participate in WWP events and activities.• Plan local or regional events and activities for the benefit of Alumni and their families and encourage them to participate and connect with alumni. • Develop and facilitate virtual programming content via Zoom, Facebook Live, and other technology-based platforms.• Coordinate details for and execute these Alumni events and activities, providing networking, camaraderie-building, and family bonding opportunities.• Assess the needs of Alumni and connect them with WWP programs and services that will assist with their long-term recovery and empowerment.• Identify community events and activities in the local and regional area that provide opportunities for warrior participation and connection.• Regularly communicate and network with wounded warriors, serving as a resource and mentor.• Establish effective working relationships and work collaboratively with WWP teammates.• Utilize expense controls and seek cost-saving opportunities to help manage budget effectively.• Support WW by serving as local representative at events. Serve as point-of-contact for WWPAlumni and their family members and ref them to appropriate WWP programs, resources, or staff.• Develop community support for WWP. PresentWWP vision and values to the community, communicating the benefits of WWP programs and services, and inspire them to become involved • Maintain current and accurate data in WWP intranet electronic tracking systems, e.g., SalesForce. Collect and report results and performance metrics for Alumni events and activities.• Develop and build relationships with military-focused nonprofit organizations Show less

  • Licenses & Certifications

    • Applied suicide intervention skills training

      Wounded warrior project
    • Public speaking

      Wounded warrior project
      May 2023
    • Diversity, inclusion, and belonging

      Linkedin
      May 2022
      View certificate certificate
    • Managing virtual teams

      Linkedin
      Jul 2020
      View certificate certificate
    • The 7 habits of highly effective people

      American management association
      Apr 2025
    • Customer service: managing customer expectations

      Linkedin
      Jul 2022
      View certificate certificate
    • Human resources: creating an employee handbook

      Linkedin
      Jan 2022
      View certificate certificate
    • Online adult, child, infant cpr & first aid class

      American health care academy
      Mar 2021
    • Human resources foundations

      Linkedin
      Jul 2020
      View certificate certificate
  • Volunteer Experience

    • Merit Badge Counselor

      Issued by Boy Scouts of America on May 2014
      Boy Scouts of AmericaAssociated with Rocio Duran
    • Community Volunteer

      Issued by YAIPAK OUTREACH on Apr 2020
      YAIPAK OUTREACHAssociated with Rocio Duran
    • Veteran Outreach Coordinator

      Issued by Team Red, White & Blue on May 2020
      Team Red, White & BlueAssociated with Rocio Duran
    • Volunteer

      Issued by WOMEN VETERANS OF AMERICA on Apr 2022
      WOMEN VETERANS OF AMERICAAssociated with Rocio Duran
    • Pathfinder Coordinator (Volunteer)

      Issued by USO on May 2019
      USOAssociated with Rocio Duran