Experience

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  Freelance musician, performer, composer

  Jan 1984 - now

  Musician, performer, composer, recordist (guitar, bass, etc.)

  I have been performing, recording, and composing on electric and acoustic guitar, bass, and other instruments since the age of 7. I have performed on a myriad of stages, both large and small, and have recorded with/for many artists, across a wide range of styles and genres, in many different musical scenarios. I was educated at the Berklee College of Music, with a concentration on guitar and music synthesis. I work with active cover/wedding/corporate/private event groups, creative original bands, and compose and record original music. Show less

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  Cramer

  Sept 2000 - Jan 2003

  Audio engineer

  Audio Engineering position servicing high-profile clients in medium-sized (50-3,500 person) corporate theater events, user conferences, award shows, benefit events, and high-level meetings. Position required travel over 40% of the year.Position responsibilities include: • FOH (Front of House) mixing (A1)• FOH (Front of House) assist (A2)• Monitor mixing• sound system tech• sound system design/installation• trade show audio and video• working knowledge of video engineering, show control technologies, etc. Show less

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  Freelance audio engineer

  Jan 2003 - now

  Freelance audio engineer

  Freelance Audio Engineer (A1) and Audio Assist (A2) positions for New England/Mid-Atlantic area live events companies and music venues, for both corporate and music/entertainment events of varying sizes, content, and clients.

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  Putnam investments

  Aug 2003 - Sept 2005

  Audio visual engineer

  Requirements involve many facets of audio visual technology, working with clients in one of the world's largest investment firms, using the latest in audiovisual technologies, including:• video and audio conferencing (Tandberg, ClearOne, PicTel, Polycom, Vtel)• advanced integrated room control and switching systems (Crestron, AMX)• video switching (Extron)• integrated audio (Bose, Shure, Rane, Sabine, Mackie)• data/video projection (NEC, Sharp LCDs, Synelec video wall)• live event audio (Audio Technica, Rane, Mackie, JBL, Sabine)• pc hardware/software (Windows-based) Show less

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  State street

  Sept 2005 - Sept 2008

  Senior assoc., corporate audio visual services

  Position supports worldwide corporate communications for State Street’s 20,000+ employees by maintaining and operating sophisticated videoconferencing, audio visual, networking, and video production technologies.Daily responsibilities include:• coordinating support and staffing resources for all audiovisual requests company-wide• acting as customer support liaison between customers and the audio visual department• managing high profile, international multi-point videoconferencing (Tandberg MCUs and endpoints, PolyCom)• operating complex audio visual production systems for corporate meetings (Crestron, Extron, Sony, GlobeCaster, NEC, Shure, Biamp Audia, ClearOne, Pioneer, Auto Patch, EventiX, Ashley)• digital video recording, editing, encoding, and streaming (Windows Media, Real Media, Accordant)• camera operation (including remote)• use of remote pc tools (Microsoft SMS, Crestron e-Control, Tandberg TMS, VPN, Live Meeting, Remote Desktop)• use of Microsoft Works (Outlook, Excel, Powerpoint, etc.) Show less

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  Ropes & gray llp

  Sept 2008 - Jul 2010

  Senior audio visual techician ii

  Supported the demanding videoconferencing and audiovisual needs of Boston’s largest and most prestigious law firm. A very small team of colleagues facilitates high-traffic videoconferencing, high profile events, multimedia training sessions, internal and external company meetings, etc. Responsibilities include:• managing high-traffic, high profile, international multi-point videoconferencing (Tandberg TMS, MCUs, and endpoints)• interfacing with customers to determine the best tools and options to meet their needs• operating and troubleshooting videoconference and audio visual systems in a challenging and fast-paced environment• training coworkers and team members on videoconferencing and audio visual technology• acting as customer support liaison between customers and the audio visual department• use of remote pc tools (Crestron e-Control, Live Meeting/WebEx)• use of Microsoft Works (Outlook, Excel, Powerpoint, etc.) Show less

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  Advanced av

  Nov 2010 - Mar 2012

  Team lead, conferencing services @ shire pharmaceuticals

  Advanced AV provides audiovisual, videoconferencing, and events support needs of Shire HGT, one of the world’s leaders in specialty biopharmaceuticals. As a the fast-paced, multinational company, Shire relies on a small team of skilled technicians to facilitate communications between offices and clients worldwide. As the team lead of this group my responsibilities not only include daily meeting support, conference room maintenance, and senior technician duties, but I am also ultimately responsible for the management and performance of our team of technicians (comprised of three other colleagues), and our collaboration with other teams around the world.Daily responsibilities include:• manage the team of technicians onsite and guarantee team performance for the client• troubleshooting and maintenance of complex audiovisual and videoconference systems support for live events, presentations, and multipoint videoconferencing• Tandberg videoconferencing system maintenance and administration (infrastructure and endpoints)• installation of new equipment• research and development for future technologies• client interfacing to determine the best possible support to meet Shire’s dynamic technological needs Show less

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  Ptc

  Mar 2012 - Jun 2014

  Sr. global communications specialist

  This position supports the fast-paced, ever-growing conferencing, audiovisual, videoconferencing, and events support needs of PTC, one of largest and fastest-growing technology companies. A very small team supports the entire company’s needs, with over 140 offices world-wide.Responsibilities include:• Operation and administration of full Cisco Tandberg suite of videoconference systems (TMS, VCS, endpoints, Movi, Codian MCU, TCS)• Live Streaming of events (using Accordent and Cisco Show & Share)• Oversight of campus conference room restack project, a $600k + project which includes complete renovation/installation of conference rooms, conferencing equipment, and networking of conference controls (Crestron RoomView/Fusion) across the entire campus• Administration and operation of various online collaboration tools, including Live Meeting, GoToMeeting, WebEx, Microsoft Lync• Working with upper management to best determine the company’s conferencing demands and areas of further communication/collaboration expansion• Conferencing account administration• Liason with product and service vendors for equipment procurement and maintenance• Maintenance and troubleshooting of audio visual equipment Show less

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  Hb communications

  Jun 2014 - Aug 2017

  Audio visual support specialist @ liberty mutual insurance

  I was the onsite HB Communications Audio Visual Support Specialist at Liberty Mutual Insurance. Liberty Mutual is one of HB's highest-profile clients, and has a very large investment in audiovisual and videoconferencing/unified communications technology.Responsibilities include:• Audiovisual system maintenance and upkeep for over 100 heavily integrated conference rooms • Meeting support and assistance with conferencing technology for the executive personnel• Project and installation collaboration• Working daily with a full compliment of the latest collaboration industry technologies, including Crestron, Extron, Cisco, Sharp, Skype, etc.• Providing excellent customer service and maintaining the vendor/client relationship Show less

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  Fidelis care

  Aug 2017 - Nov 2018

  Unified communications engineer ii

  I served in many capacities at Fidelis care, helping to maintain, enhance, and expand the communications and collaborations technologies in a fast-paced, burgeoning environment, working with IT management with high standards and low tolerance for error.Responsibilities include:• Project management of conference room installations including planning, procurement, vendor oversight, configuration, and final testing• Supporting existing collaboration technologies used by all personnel and executive staff• Working with vendors to install, configure, deploy, and maintain backed audio/video infrastructure (primarily Cisco based videoconferencing, including Cisco CMS, TMS, VCS, endpoints, etc.)• Providing support for large-scale executive communications, town hall meetings, etc.• Road mapping the course of the AV/VC program within Unified Communications, examining ways of improving the current environment and leveraging new technologies Show less

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  Yorktel

  Nov 2018 - Nov 2021

  Collaboration team technician

  This position serves as the onsite lead collaboration technologies technician for one of the world’s leading pharmaceutical companies. The company's 6000+ user base heavily leverages Microsoft Teams, Skype, Polycom, and Cisco conferencing technologies to facilitate communications throughout the company, both domestically and abroad.Responsibilities include:• Supporting existing collaboration technologies used by all personnel and executive staff, including Teams MTR and Skype SRS systems, Polycom Group Series and CX5100 systems, Polycom RPRM, Cisco Telepresence, Extron video components, and large integrated AV/VC systems for multi-use rooms.• Providing support for large-scale events, meetings, executive communications, town hall meetings, etc.; this includes everything from small off-site presentations to large, company-wide events that involve local presentation to over 1000 people, audio and video engineering, videoconferencing, web-streaming, etc. Show less