Experience

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  The higher institute of tourism, hotels & computer (h.i.t.h.c)

  Mar 2010 - Oct 2013

  It administrator

  performs technical work installing, operating and providing second level support for local area networks, personal computers, and the Servers.• Managing users, computers with Active Directory and access permissions to the shared folders. • Manages all network servers and other network components including installation, configuration and maintenance.• Resolves problems reported by end users for local area networks, personal computers, networking equipment (switches, routers, etc.) Provides answers to complex questions related to these systems.• Troubleshooting system and network problems and diagnosing and solving hardware/software faults.• Installing and configuring Micros Suite 8 Fidelio - Front Office Hotels System.• Monitoring The Network and filtering Websites with (GFI Webmonitor).• Backup and restore all storage data using Microsoft tools and Third-Party softwares.• Resolves problems reported by end users for local and wide area networks, personal computers, networking equipment (switches, routers, etc.) Provides answers to complex questions related to these systems. عرض أقل

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  International electronics and computer center. (i.n.e.c)

  Nov 2013 - Oct 2015

  System engineer and solutions provider

  - Provide a technical solutions and support for clients, Design Network Infrastructures.- Design and implementing Active Directory, Exchange Servers on-premise.- Providing technical support for IT product line devices " Servers ,Storage ,virtualization and cloud computing system " issues, - Doing remote troubleshooting sessions for IT issues reported from the customers.- Doing onsite Implementation and Technical Support for IT Projects if needed.

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  Gomla market company

  Nov 2015 - Feb 2019

  Senior infrastructure system engineer

  • Lead the IT operational planning and projects within more than 27 branches, also organize and negotiate the allocation of IT resources at new branches openings. • Provide Tier III/other support per request from various constituencies. Investigate and troubleshoot issues.• Managing windows Server 2008/2012 forest infrastructure and active directory service for our HQ office and 27 additional domain controllers located in remote sites and tree domain.• Install, Configure, Manage and Implementing Exchange 2013 to consolidate more than 27 Branches Site and Tree Domain contain about 850 mailboxes, configure high availability (DAG) configuration, migrating users from Exchange 2013 to 2016, Securing Exchange Servers with FortiMail Device act as Secure Email Gateway.• Implementing and managing office 365 integration with on-premises Exchange 2013/2016 Hybrid Deployments.• Install, configure, Manage and Implemented On-premise Skype For Business and SharePoint Servers. • Installing and Managing Rack-Mount Servers, HP Blade Servers, IBM pure flex Servers infrastructure.• Install and Configure Storage, IBM SAN Storage (v7000, v5000, v3700, DS3500) , NetAPP FAS2040• Managing, Maintaining, Monitoring and troubleshooting Physical servers contain virtual Servers, Virtual Client with ESXI vSphere environment with VDI Solutions.• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up. - VMware Solutions • VMware vSphere ESXi and vCenter. • VMware View VDI Solution (Horizon view). • Disaster Recovery Solutions (vSphere Replication, Site Recovery Manager). • VMware advanced solutions (DR, HA, FT, vMotion, vSAN, Advanced Networking). عرض أقل

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  Gharably integrated engineering company

  Mar 2019 - Oct 2020

  Senior infrastructure system administrator

  Response Throughout the job description, I carried out the following: • Planning, designing and documenting of IT systems to include desktop, servers, network, and software applications.• Responsible for the implement and manage of the following technologies DNS, DHCP, WDS, WSUS, Exchange.• Perform system administration of the virtual infrastructure (VMware) technologies• Maintain and optimize MS Exchange System, Monitor MS Exchange infrastructure performance and troubleshoot problem areas such as Mail Flow, DNS records, Anti-spam services.• Perform system performance analyses and security audits, recommend reconfiguration to proactively eliminate future issues.• Design, implement, and support highly-performance, a highly-available infrastructure of on-premises hardware.• Design, install, integrate, implement and support multiple varieties of Backup and Storage• Zoning on Cisco DS SAN Switches, Configure Hosts and Host Groups on HP 3PAR Storages, Connectivity of Storage with SAN Switches and Servers.• Creation of Logical Volumes (LUN) and mapping to Hosts\Host groups.• Responsibility for documenting the configuration of the system infrastructure.• Day-to-day operations of the systems including systems administration, monitoring, Backup and storage performance. عرض أقل

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  Misr technology services

  Oct 2020 - now

  • Datacenter System Infrastructure Supervisor

    Feb 2024 - now

  • Senior Datacenter and Systems Engineer at Misr Technology Services

    Oct 2020 - Feb 2024