Experience

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  South african airways

  May 1994 - Jul 2005

  Crew Manager - line management, projects Safety and Service trainer / Facilitator On board leader and supervisor of flight Cabin Crew Member

  • Crew Manager

    Jan 2003 - Jul 2005

  • Emergency Procedure Trainer

    Jul 2000 - Dec 2002

  • Senior Cabin Crew Member

    Jan 1998 - Jun 2000

  • Cabin Crew

    May 1994 - Dec 1997
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  Absa

  May 2006 - Jan 2009

  Project manager

  To manage a multiple workstream / single / initiative project and realise the project benefits by:• Mobilising and managing a project through the business change lifecycle (BCE, business change enablement), PMBOK.• Ensuring project integration across project architectural elements, unity of purpose across all workstreams / sub projects and project progress, through the adherence to project management disciplines and methodologies- To define the case for change for a business concept derived from the strategic plan of the SBU and refine staged business case- To mobilise the project through project leadership, scope and direction and stakeholder support- To develop a project charter, project structure through workstream / project / initiative composition, project approach and high level project journey plan- To drive the performance of the project, active management of project components for gated reviews and resolution of project quality and design issues- To empower project stakeholders through project information and feedback to make judicious project decisions at each gated review- To integrate the architectural components of the project to achieve alignment and cohesion between service offering and architecture components (project quality)- To provide single point of focus for all project issues, governance, escalation of risks and consideration of alternative project options, accordingly the active management of project scope and boundaries- To Monitor and control project progress and the eventual realisation of benefits. Accordingly active management of workstream / project quality and progress, using the reporting standards as defined by the Project Office- To develop project status reports Show less

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  Mtn

  Feb 2009 - Nov 2014

  Project Manage the execution of Strategic Projects within MTNSA, Business Optimization Customer Experience (BOCE) as per the PMBOK Framework applied and adopted by MTN in SDLC using AGILE and Scrum. Translate generalized customer business goals and objectives into concrete program strategy and tactical plans. Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer. Oversee the development of proposals and requests for proposals associated with the project. Work on complex projects end-to-end where an analysis of the situation requires an in-depth evaluation of various factors to achieve best results.Work closely with the Program Sponsors and Governance Review Boards to facilitate decisions necessary for project delivery. I.E; EXCO, STEERCO, TEAM, DAILY Standstills meetings, capture minutes / Story notes. Resolve political, resource, budgeting, change and legal issues affecting the project. Proactively manage project stakeholder satisfaction to position and secure customer reference and success. Acquire Project Team, Team building and creation of the Terms of Reference (TOR), Vendor acquisition and on-boarding. Serve as mentor / advisor / decision-maker to project team members for issues related to corporate politics, external politics, client relations, project quality, and project risk. Resource planning, Capture the Project Plan on Microsoft Project (MSP) and Enterprise Project Management (EPM). SDLC Monitoring and Control – Governance - Meetings with EXCO, STEERCO, TEAM, DAILY Standstills, capture minutes, daily emails. Engage Procurement and Payment of Purchase orders (PO’s). Plan on how technology innovation will affect Service & Support and develop change strategies (Change Management) to capitalize on these changes. Use customer (independent of channel) and delivery organization feedback to develop future-oriented customer service strategies. Project Closure - Go-live and Hand-over to business. Show less Mission/ Core purpose of the Job: To enable continuous business performance improvement of MTN SA by managing the Execution Process of various Projects within the BMC, EBU environments. Participate in program planning activities and oversee the delivery of multiple projects related to successful program execution. Ensure and interpret compliance to all applicable regulations internal and external. Support the Enterprise business Unit (EBU) organisation in delivering their Programme of Projects according to its prioritisation and in line with the overall MTN SA strategy prioritisation. Translate generalised customer business goals and objectives into concrete program strategy and tactical plans. Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer. Oversee the development of proposals and requests for proposals associated with the program. Work closely with the Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery. Resolve political, resource, budgeting, change and legal issues affecting the program. Proactively manage program stakeholder satisfaction to position and secure customer reference and success story. Serve as mentor / advisor / decision-maker to project managers for the program for issues related to corporate politics, external politics, client relations, project quality, and project risk. Anticipate how technology innovation will affect Product Development, Service & Support and develop strategies to capitalize on these changes. Resource capacity planning ensuring adequate and qualified resources are recruited and allocated to projects.Performance Management and Individual Development Management. Show less Manage and implement multiple projects using the the PMBOK methodology.Specialist in managing the projects from initiation, planning, executing, monitoring and controlling and close out phases.Defining, validating and controlling the project scopeDeveloping of the project management plan - defining, preparing, and coordinating all subsidiary plans and integrating them into a comprehensive project management plan.Identify stakeholders, plan stakeholder management, manage and control stakeholder engagementDirect and manage project work - leading and performing the work defined as per the plan and implementing the planned project objectivesMonitor and control all the project work - tracking, reviewing, and reporting project progress against the performance objectives defined in the planManage and perform change control - reviewing all change requests; approving changes and managing changes to deliverables. Create a WBS (work breakdown structure) - subdividing project deliverables and project work into smaller more manageable components, Defining activities, estimating activity resources and estimate activity duration, sequencing activities and develop and control project MSP schedule.Close out project - finalising all activities across all of the project management process groups to formally complete the project scope or phase Show less

  • Senior Project Manager

    Jan 2014 - Nov 2014

  • Program and Portfolio Manager

    Nov 2010 - Dec 2013

  • Project Manager

    Feb 2009 - Oct 2010
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  Barclays africa group limited

  Feb 2015 - Apr 2016

  Senior project manager

  Project Manage the execution of Projects within ABSA Africa Technology, SUNRISE Transformation Programme, Service Desk Migration (SDM), Utilizing formal Frameworks such as Barclays Waterfall, SDLC and AGILE in line with the Barclays Global Navigator Project Management METHODOLOGY.Manage multi-projects as per PMBOK and Barclays – framework; Waterfall, AGILE, SDLCProjects delivered: FICA Document Upload on ABSA Online (AOL) / DocHandler, IVR PIN Retrieval for PEP, IVR PIN Retrieval for Barclay Card, ATM Error Messages clean up, ATM Retrieval of Credit Card Statements, ATM 3 Month Bank Statements Show less

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  Jcp consulting

  Jul 2016 - now

  RESTACK of Telkom Open Serve, Enterprise and Consumer Streams - IT requirements and facilitation of IT Infrastructure move between multiple buildings. Participate in program planning activities and oversee the delivery of multiple projects related to successful program execution.Translate customer business goals and objectives into concrete program strategy and tactical plans. Evaluate complex situations accurately and identify viable solutions that create successful outcome for the customer.Work closely with the Program Sponsors and Program Review Boards to facilitate decisions necessary for program delivery.Resolve political, resource, budgeting, change and legal issues affecting the program. Proactively manage program stakeholder satisfaction to position and secure customer reference and success story. Mentor / advisor / decision-maker to the project team for issues related to corporate politics, external politics, client relations, project quality, and project risk. Show less

  • Programme Manager

    Jan 2018 - now

  • Senior Project Manager

    Jul 2016 - now