Experience

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  Primrose schools

  Aug 2007 - Jul 2008

  Assistant teacher

  I assisted classroom teachers with daily lessons and activities. Implemented classroom schedules and provided teachers with resources and materials and carried out the request of the Assistant Director

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  Color us kids

  Oct 2012 - Aug 2013

  Teacher

  I provide the caring and responsive interaction that toddlers need for healthy growth and development. With low teacher-to-toddler ratios, our toddler program gives your child the opportunity to develop at his/her own pace in a rich and nurturing environment.

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  E-transform

  Aug 2013 - Jan 2015

  Technical support specialist

  • Driven desire to provide, take ownership, and displays a positive customer experiences with excellent communication skills• Confidence to share knowledge with co-workers and customers resulting in team customer satisfaction; direction and completes assignments• Accurately document customer interactions in multiple platforms• Serve as device exchange/return preventer, manning a contact center support line• Educate wireless employees on the solutions to advanced device and operating system problems• Establish strong rapport and trust with customers/co-workers; ability to break down technology and instructions into layman's terms• Prepare daily plan sheets to seat individuals effectively to control call volume • Complete various swap analysis reports to keep a visual track of returns for all regions • Plan, implement, coordinate various activities beneficial to the growth of moral within the working environment• Provide weekly motivational words and inspirations• Being empathetic with clients and customers’ needs and concerns • Adherence to work schedule Show less

• 

  Locumtenens.com

  May 2015 - Jun 2017

  Credentialing specialist

  Research and review to professional requirements of a provider to meet NCQA standards, assist in the priviledging process and/or licensing process as assigned. will create Excel spreadsheets, enter provider information in the database, scan documents, mail, email and/or fax documents as requested. Assistant will also perform and oversee specific projects as assigned.

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  Cross country locums

  Jul 2017 - Jul 2023

  • Management of all reporting team members, including but not limited to HR oversight including but review, payroll, disciplinary actions<br>• Train multiple departments within the company on the client onboarding process<br>• Become subject matter expert (SME)/point person for internal and external client questions/needs<br>• Process the privileges file in accordance with the Medical authority (MSO at hospital) to determine whether or not to grant privileges to a provider to engage in specific clinical activity or procedures at that facility for our client<br>• Validate, and review the professional qualifications of a provider to practice medicine in their field to meet NCQA standards and client business model.<br>• Serves as liaison for the locums provider, CCL sales associate, and client organization per assignment. <br>• Process privileging files for commercial and government physicians and also allied providers in hospitals, urgent care facilities, surgery centers, Indian Health Services and various other healthcare organizations Show less

  • Director of Credentialing

    Nov 2022 - Jul 2023

  • CCL-CREDENT Credentialing Manager

    Jan 2022 - Dec 2022

  • Client Onboarding Team Lead

    Mar 2020 - Dec 2021

  • Client Onboarding Coordinator

    Jul 2017 - Mar 2020
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  Children's healthcare of atlanta

  Sept 2023 - now

  Manager, provider data systems

  • Manages the ongoing development, implementation, and maintenance of provider data management systems for medical staff, e.g., credentialing, privileging, emergency call, and provider directory applications.• Researches and develops automated solutions for the use of physician data, including credentialing tasks, managed care functions, billing, electronic medical records, and Information Systems & Technology.• Develops and maintains security levels of provider data management applications, including Cactus Software, Core Privilege Plus, and Doctor on Call.• Creates and edits reports, documents, and queries from database for all internal and external customers needing data related to the professional staff.• Supervises the maintenance of Cactus Software, including system upgrades and other technical projects to provide for the operation of Doctor on Call, Careforce physician directory, Doctor Pages, EPIC logins and security, and Transfer Center tool.• Manages day-to-day operations of provider data entry by Credentialing Services and various other staff.• Directs the development of information systems solutions and designs processes to facilitate information flow and data integration with and between Information Systems & Technology, Finance, The Children's Health Network, Health Information Management, and other hospitals and departments to improve and maximize clinical data systems.• Maintains all processes in compliance with state and federal laws and regulations, accreditation bodies, and organization standards.• Develops training tools and conducts/manages staff training in the use of systems such as Cactus Software, Doctor on Call, iCommittee, and AppCentral.• Collaborates with professional staff leadership to ensure data collection and reporting process is fair and efficient.• Works with professional staff leadership to identify trends following comprehensive analyses of information provided and researched. Show less