Experience

• 

  Institute and faculty of actuaries

  Apr 2014 - Jan 2018

  Actuarial student

  Successfully cleared CT1 in Financial Mathematics and CT3 in Probability and Statistics, demonstrating proficiency in foundational actuarial concepts. Additionally, well-versed in CT4 Models and CT5 General Insurance, Life, and Health Contingencies, indicating a comprehensive understanding of advanced actuarial modeling techniques and insurance principles across various domains. These examinations validate competence in mathematical modeling, risk assessment, and the application of statistical methods within actuarial practice, positioning the individual as a competent actuarial professional capable of addressing complex financial and insurance challenges. Show less

• 

  Dhfl pramerica life insurance

  Jun 2015 - Jul 2015

  Summer intern

  During my tenure, I spearheaded a Group Credit Life plan aimed at ensuring comprehensive customer satisfaction through a single premium structure, offering both death and ATPD benefits. Core actuarial valuation tasks, such as reserve calculation, profit testing, expense allocation, and mortality rate analysis, were meticulously executed to uphold accuracy and integrity. Additionally, I significantly bolstered my proficiency in MS Excel by actively engaging with complex models and leveraging advanced functions across interconnected sheets, thereby enhancing efficiency and analytical capabilities. Show less

• 

  Mckinsey & company

  May 2016 - Jun 2016

  Summer internship

  During my summer internship as a Technical Support Analyst at McKinsey Knowledge Centre, I specialized in managing client inquiries related to the utilization of in-built software tools. My primary responsibilities included addressing client requests promptly and efficiently, providing technical assistance, and resolving software-related issues. This role required effective communication skills and a strong understanding of the functionalities of the software tools. Through this experience, I gained valuable insights into client support operations within a prestigious consulting environment, further honing my problem-solving abilities and enhancing my technical expertise. Show less

• 

  Mercer

  Dec 2016 - Jan 2019

  Senior actuarial analyst

  Engaged in comprehensive data analysis involving data collection, transformation, and model building strategies to fulfill specific informational requirements. Conducted core valuations for US defined benefit pension plans, estimating employer and employee contributions and future liabilities for regulatory and accounting purposes. Executed funding valuations and accounting solutions (IAS19R and USGAAP) for clients, including post-retirement medical plans. Performed valuations for both defined benefit (DB) and defined contribution (DC) plans in Asian countries like the Philippines and UAE. Managed a portfolio of over 15 clients annually, ensuring accurate valuation of future assets and liabilities to optimize profitability. Notable achievements include securing a new-win client, BIC Corporation, through collaboration and utilizing in-house Mercer software for post-retirement medical plan valuation. Consistently ranked in the top 50 of the "Pyramid of Excellence" for exceptional performance and efficiency within the retirement services center. Show less

• 

  Serco

  Jun 2021 - Aug 2021

  Data analyst

  As a Data Analyst at Serco, I was responsible for managing the data for the Department of Health Victoria's Call Centre, specifically focusing on Covid-19 vaccination inquiries. My role involves handling incoming and outgoing calls data to ensure efficient public access to vaccination information. Utilizing statistical analysis, I provide analytical insights into the Call Centre's performance, including timely vaccination support and agent efficiency. This involves generating statistical reports on PowerBI to assess the effectiveness of Call Centre operations in facilitating public vaccination efforts, thus contributing to the broader goal of achieving efficient and timely vaccination distribution. Additionally, helped the Quality Assurance team to build an automated excel workbook which runs on Macros to get summary of QA for each agent for past 1 month to see the performance and progress which was initially done using Pivot tables in Excel. Show less

• 

  Macquarie university

  Aug 2021 - Dec 2021

  Data project officer

  As a Data Project Officer at Macquarie University's Special Consideration Department, my primary focus was on statistical analysis and reporting to identify patterns and trends in student requests for special consideration. Through thorough data analysis, I aimed to uncover insights that will inform the development of proactive measures to reduce the frequency of special consideration requests. By leveraging statistical techniques, I contributed to the formulation of effective strategies aimed at addressing underlying issues and improving the overall student experience. Show less

• 

  Wtw

  Aug 2021 - now

  As the Product Owner of a Web-based Software for Economic Capital Calculations within the Insurance Consulting and Technology segment, my role encompasses a range of responsibilities. Operating within the Scaled Agile Framework (SAFe) under Software Engineering principles, I am tasked with defining and prioritizing features, managing the product backlog, and ensuring alignment with business objectives and customer needs. Additionally, I collaborate closely with stakeholders to gather requirements, provide guidance to the development team, and make critical decisions regarding product features and enhancements. By effectively communicating the product vision and roadmap, I facilitate the successful delivery of high-quality software solutions that meet the evolving demands of our clients and industry standards. Show less As the Subject Matter Expert (SME) for Actuarial software within the WTW ICT Software Development Team, I led feature development under the Scaled Agile Framework (SAFe). My multifaceted role encompassed gathering requirements, articulating them clearly to the development team, and providing domain expertise. I meticulously tested features, facilitated training, and shared knowledge, while also managing risks effectively. Leveraging my background in Actuarial Sciences and statistics, I ensured precise alignment between software functionalities and industry requirements, fostering innovation and strategic advancement. Show less

  • Product Owner

    May 2024 - now

  • Product Owner

    Mar 2023 - Apr 2024

  • Associate/Subject Matter Expert

    Aug 2021 - Mar 2023