
Timeline
Skills
Brand buildingBusiness strategyCost controlCustomer serviceEmployee trainingFood & beverageFood and beverage operationsFood cost managementHospitality industryInventory managementManagementMarket planningMenu developmentOperations managementOperations restaurantP&l managementRestaurant managementSales managementTeam buildingTeam managementTrainingAbout me
Over 14 years experience working in hospitality and QSR. Presently Building Fast food Brand. Skilled in Brand Building, Restaurant Management, Food & Beverage, Management, Customer Service, Team management, Food Cost, P&L , Strong Sales professional graduated from Delhi University.
Education

Delhi university
2009 - 2012Bachelor of arts (ba) hospitality administration/management bActivities and Societies: Participated in fire fighting training . Participate in Red Cross Training. Play cricket in collage team,Participate in Red Cross Training.

University of cambridge
2009 - 2010Diploma in hospitality management hotel, motel, and restaurant management a
Experience

Bagels cafe
May 2010 - Jan 2014Asst. restaurant manger Responsible for the sales and revenue , profit and loss . Responsible for operating outlet smoothy. Organising duty roster for Team mamber. Staff motivation, training,cost control,inventory etc. Maintaining SOP for quality. Look after requisiting the store. Attending tables for guest feedback. Updating Sales andother reports on daily basis. New Team Member Hiring and Traning.

Costa coffee
Jan 2014 - Mar 2016Restaurant general manager Responsible for day today operation of 2 Restaurants. Staff hiring , motivation and training. Promotional Menu planning. Handling guest quaries . Responsible for the sales and revenue , profit and loss . Responsible for inventory and food cost. Deligate duties and responsibilities to Asst Manager . To ensure the standards of service are delivered. To assist in the monthly F & B promotions To guide / train new service staff. To Assist Marketing manager for restaurant marketing plan. Show less

Biso na biso
Apr 2016 - Jul 2023Head of operationsResponsible for day today operation of All Kin Delicieux Restaurants and Coco Jambo Clubs.• Staff hiring , motivation and training.• Promotional Menu planning.• Set up New Restaurants & Clubs in Kinshasha Congo.• Responsible for the sales and revenue , profit and loss .• Responsible for inventory and food cost.• Deligate duties and responsibilities to Restaurant Managers .• To ensure the standards of service are delivered.• To assist in the monthly F & B promotions• To guide / train new staff.• To Assist Marketing manager for restaurants marketing plan. Show less

Grapica foods
Aug 2023 - nowChief executive officer
Licenses & Certifications

Diploma in hotel management
Languages
- enEnglish
- frFrench
- hiHindi
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