
Timeline
About me
Asst Manager-Operations at The Royale Assagao Resort
Education

Belgaum institute of management studies
2004 - 2006Bachelor of business administration (b.b.a.) business, management, marketing, and related support servicesActivities and Societies: Was a member of Organizing Committee of “Indradhanushya – Loins Club Association” Was a member of Organizing Committee of Yash Rejoice Success, at graduation level. Organized a Management Fest at graduation level. Underwent One month Industrial training in service industry (Patel Roadways, Hubli). Underwent One month Industrial training in BDK Group of Companies Was a member of Organizing Committee of “Indradhanushya – Loins Club Association” Was a member of Organizing Committee of Yash Rejoice Success, at graduation level. Organized a Management Fest at graduation level.
Experience

Hotel eefa belgaum
Apr 2008 - Apr 2010Front office assisatnt Telephone Handling. Taking proper feedback from the guests. Registration of the Guest. Guest assistance during their stay in the hotel. Cash handling and Guest billing at their Check out. Taking feedback from Guest and in case any service recovery required, inform to the FrontOffice Manager. Checking the rooms before assigning to the guest. Preparing Night Report

The royale assasao resort
Sept 2014 - nowFront office manager Complete management of the front desk activities. Participated in OTM/TTF Exhibitions from hotel. In-charge of all front desk operations. Handling group check-in. Checking all the reports. Reporting to Resort Manager Responsible for payment of bills. Taking care of VIPs by providing all the amenities. Escorting the VIP’s till room’s or Villa. Co-coordinating with all other operational Departments so as to ensure total Guest Satisfaction during their stay at Hotel. Dealing with irregular payment and ensuring for smooth functioning. Taking training of the staff. Inspect guest room(VIP’S) and monitor superior rooms. Checking the GRC’s. Cross checking the check-out folio Show less

The royale assagao - india
Feb 2017 - nowAsst manager-operations
Licenses & Certifications

Experience certificate
Languages
- enEnglish
- hiHindi
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