Experience

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  Cognizant

  Aug 2011 - Oct 2021

  ● Worked alongside enterprise solutions architect to provide high level solutioning for various vendor application integration with client’s consumer eco system in Google cloud platform and improved seamless synchronization of consumer data across systems with enhanced security and evolved customer segmentation● Part of Shopify platform integration project and instrumental in integration of consumer data into shopify for major brands that resulted in enhanced shopper’s Cart & Checkout experiences and regained brand value● Pivoted the discussions on systems adherence and responses to GDPR, CCPA data regulations and facilitated technical solution designing and integration with TrustArc privacy compliance organization● Integrated Adobe campaign tool to facilitate abandoned cart identification and analysis on click and view data to derive valuable insights into customer product inclination● Worked with business analysts and digital analytics teams to build data layer strategies in google big query to study consumer behavior and target audience reportingAlso being a Scrum master in this period, I emulsified agile methodology into the project by driving the team into rapid adoption of agile principles and practices which was exhibited in the project delivery metrics and quality improvements in the deliverables. Show less As a Data migration lead,● Assisted in creating organization’s foundational 3-layer architecture in google cloud space and that serve as the central data hub● Devised ingestion principles for micro batch as well as continuous data ingestion into the data hub that reduce loading time by 50% compared to traditional data loading patterns● Worked alongside architects in designing canonical data models that encompassed data from all business lines and organized by business functionalities for collaborative decision making and insights ● Designed tool agnostic analytical solutions by creating common data libraries that catered to various business intelligence needs and guarded with multilevel data securityAlso being a Scrum master in this period, I● Enforced Agile operating model by adopting metrics and driving team performance against key Agile parameters ● Established proper, economical acceptance criteria between POs and Scrum teams at the same time meeting stakeholder expectations and established free flow of work through Kanban methods● Advocated for and built centralized dashboards to offer data transparency and a real-time feedback forum to facilitate project alignment among teams and reduced sprint spillover by 8%● Resolved team conflicts and improved team dynamics through frequent swarming sessions● Eliminated the previous management “hand-holding” culture by cultivating team self-sufficiency via control charts and estimate vs. actual burn charts to visualize key Agile metrics and enable self-correction𝐀𝐰𝐚𝐫𝐝𝐬 & 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐝𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐢𝐬 𝐩𝐞𝐫𝐢𝐨𝐝Awarded “Excellence in Execution, 2018” for leadership over projects that surpassed client and upper management’s expectations. Show less ● Analyzed ticket inflow and trends to identify and formulated improvement strategies and achieved 10% ticket reductions and 7% YoY cost savings to surpass standard IT Service Management practices.● Delivered status reports to leadership on system stability, data load performance and business issue resolutions. ● Determined critical paths for data processing, performance improvements, and runtime reductions and Fulfilled 95+% of SLAs by driving punctual data processing and availability across 8+ organizational divisions● Computed data load patterns via causal/what-if analysis to forecast data load impact during process changes.● Liaised with administration/infrastructure teams on process improvements (enhanced network bandwidth speed, following file transfer protocols, adopting organizational level best practices, etc.) ● Reduced query costs 10% by implementing performance tuning of SQL queries of DBAs and investigating undo/redo logs for cost-saving opportunities. ● Noted for major contributions to the data center migration project and expert guidance on server migration planning/execution. 𝐀𝐰𝐚𝐫𝐝𝐬 & 𝐑𝐞𝐜𝐨𝐠𝐧𝐢𝐭𝐢𝐨𝐧 𝐝𝐮𝐫𝐢𝐧𝐠 𝐭𝐡𝐢𝐬 𝐩𝐞𝐫𝐢𝐨𝐝- Gained the trust of Mattel Inc.’s (working client) IT and business leaders in the team’s problem-solving acumen and support model as the go-to for escalations and garnered the satisfaction of Super Users- Appreciated by the Delivery Manager for eliminating 25+ incidents and 10 defects requiring ASAP fixes in only 3 days while reducing backlog incidents 15%; client immediately noticed positive results Show less

  • Data Integration lead

    Aug 2019 - Oct 2021

  • Data migration Lead

    Feb 2018 - Jul 2019

  • Business Intelligence (BI) Operations Lead

    Feb 2016 - Jan 2018

  • Lead Software Engineer

    Jul 2014 - Jan 2016

  • Software Engineer

    Aug 2011 - Jun 2014
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  Sada, an insight company

  Oct 2021 - now

  Senior project manager