Experience

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  Copper bar

  Jul 2013 - May 2014

  Bar back
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  Seapoint rugby club

  Dec 2013 - Apr 2015

  Bar man
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  Centra

  Sept 2014 - May 2015

  Sales staff

  - Dealing with high flow of customers- Stock in-take - Storeroom management

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  Dunnes stores

  Dec 2015 - Jan 2016

  Sales & stockroom assistant

  - Customer service- Stock in-take - Storeroom management.

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  Domino's

  May 2016 - Aug 2016

  Make line assistant

  - Customer service - Answering phones and taking orders- Stock management

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  G4s

  Feb 2017 - May 2017

  Internship

  - General HR administration support incl. contract administration, dealing with employee queries, data entry and taking minutes at meetings.- Assisting with recruitment of new staff by vetting employees and facilitating interviews.

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  Cartrawler

  May 2017 - Aug 2017

  Customer service representative

  - Creating new bookings and answering customer queries vie phone and email, in a timely manner. - Upselling additional products to customers.- Completing follow up documentation after each query.- Used Salesforce, Koios and Genesys software - Taking approx. 60 calls per shift

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  Ipsos

  Oct 2017 - May 2018

  Market research interviewer

  - Cold calling consumers to conduct market research surveys.- Often chosen from a group of high performers to complete important surveys in a timely manner based on previous high completion rates.- Required to hit high targets for each shift.- Use of Extensions software

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  G4s

  May 2018 - Oct 2018

  Payroll administrator

  - General HR administration support incl. contract administration, dealing with employee queries, data entry and taking minutes at meetings.- Assisting with recruitment of new staff by vetting employees and facilitating interviews- Assisting with payroll administration, formulating payrolls, dealing with pay queries.- Gathering and distribution of pay slips, issuing of p45s, uploading new employee contracts and the termination of contracts.

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  Ttec

  Oct 2018 - Jan 2019

  Google cloud sales representative

  - B2B sales development, cold calling, gauging interest, cross selling, and arranging appointment’s with sales representatives. - Focused on the UK and Dutch markets, building relationships with overseas prospects and clients. - Email communication was a large part of the role as many clients felt safer communicating through email and this is where many deals were closed. - Rewarded with commission for reaching sales targets and call quotas.

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  Calor gas ltd

  Feb 2019 - Nov 2019

  Home energy support agent

  • Key member of the team who coordinated and project managed all interactions for new domestic customers from lead stage to installation. • Qualified sales leads upon initial enquiry, performed outbound calling sales activities and supported field-based sales team. • Coordinated with 3rd party contractors and project managed domestic contract creations and central heating installations. • Ensured work is completed efficiently and effectively, contributing to departmental and company KPI’s. Show less

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  Fdm group

  Nov 2019 - Jul 2021

  Recruitment consultant

  - Interviewing and qualifying candidates for various IT related roles incl. development, QA, BA andmore.- Sourcing talented entry level IT professionals through various channels incl. LinkedIn and Indeed.- Facilitating in-person/zoom interview days, presenting to groups of candidates.- Attending career fairs and industry events to market FDM to potential candidates.- Logging all activities on FDM’s ATS system (JobTrain) and ensuring my pipeline is up to date at all times.- Training new hires, incl. recruiters and account managers.- Overachieving against my KPI’s on a regular basis – pass rate, no. of starters. Show less

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  Randstad canada

  Jul 2021 - now

  Technical recruiter