Experience

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  Enterprise leasing company of st. louis inc.

  Jan 1995 - Jan 1999

  Branch manager / account executive

  Awarded fast-track promotions through Manager Trainee, Manager Assistant, Assistant Manager, and Branch Manager and ultimately AccountExecutive in Fleet Services Division.• Numerous individual and branch management awards including Top Sales & Profitability Producer, Top Ancillary Sales Producer, #1 Corporate Lead Generator, Fleet Services Employee of the Month, Fleet Growth and Record-Breaking Customer Service Awards• Managed a $1.5M annual revenue producing store with $2.5M in inventory; turned around an underperforming store: achieved 35% profit increase in 6 months & increased fleet size by 25% Show less

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  Loan protector insurance services

  Jan 2000 - Jan 2003

  National account executive

  Successful in securing new corporate accounts, growing existing accounts and reviving damaged relationships with this leading business practice outsourcing provider in the banking and mortgage field. Highly consultative approach in primarily a long-term sales cycle with key executive decision makers. Committed to daily cold calling and aggressive mailing campaigns. Highlights:• Earned contract with S.E. Johnson forecasted to generate an 80% profit margin on $1M sales over 5 years; secured MuniMae Midland, of the top 20 commercial loan servicers• Representative new financial institution clients include American Home Bank, National City Insurance Group, Chattanooga Neighborhood Enterprises, Entrust Mortgage and Citizens Bank• Turned around a damaged relationship with West Virginia Bankers Association resulting in adding 2 member banks to client base; wrote article published in Association newsletter Show less

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  Allianz

  Jan 2003 - Jan 2006

  Managed territory

  Effectively sold products with low industry penetration by creating marketing campaigns and sales strategies based on market conditions. Targeted various organizations, including manufacturers, service providers, exporters, and financial institutions. Increased regional awareness by: developing referral sources and association contacts, speaking at events, and educating companies about new economic information and products.• Number one sales volume with consistent top national sales numbers• Led team, including account managers and client service advisor to achieved 100% customer retention ratio• Formed several partnerships and referral relationships, including: The Hylant Group, Brower Insurance, Huntington and First Merit Show less

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  Bridgeway search group

  Mar 2007 - Aug 2012

  Market manager

  Build and manage Midwest territory with responsibility for new business generation and recruiting of accounting and finance professionals. Time divided between recruiting efforts, client development and client service. Form new relationships with companies, calling on hiring managers such as Chief Financial Officers, Chief Audit Executives, Controllers and Human Resources Directors for companies ranging in size up to Fortune 10. • Developed over 100 client relationships in six markets, including Proctor and Gamble, General Electric, Macy’s and Firth Third• Consultative approach led to favorable client and candidate relationships fostering strong repeat and referral business • Record first year production in firm and top 10 national ranking of over 1200 affiliate MRI offices globally Show less

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  Loan protector insurance services

  Aug 2012 - now

  Manage ongoing service for over 200 clients accounting for approximately 50% of Loan Protector’s revenues. Oversee client relationships, directing and mentoring EasyPlace Client Care team to ensure client satisfaction and retention. Help clients maximize effective utilization of web based technology offerings and direct internal system enhancement initiatives. Facilitate all facets of onboarding activity with clients and agents for new and renewal business. Coordinate with Underwriting Department answering technical insurance questions and providing updated policy documentation. • Worked cross departmentally to revamp onboarding process resulting in a 1-2 week reduction in process time while improving the client experience impacting satisfaction and retention.• Mentored and directed client care team efforts ensuring the successfully onboarding of 90 new clients.• Rescued and rehabilitated account responsible for over 100k in annual revenue preserving the relationship and improving the account status.• Wrote and compiled a 122 page Manual for EasyPlace clients improving the successful use of the program.• Identified and corrected a system issue responsible for up to $952,000 in lost revenue. Show less

  • EasyPlace, Trust Protector Department Manager and Sales

    Jul 2017 - now

  • Account Service Manager

    Aug 2012 - now
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  Proctor loan protector

  Jun 2020 - now

  Vice president