
Jeff Petersen
Paramedic

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About me
Sr. Professional Services Engagement Manager at GitLab
Education

Blinn College
2007 - 2010Associate of Science (AS) Emergency Medical Technology/Technician (EMT Paramedic)
Texas A&M University
2010 - 2010Community Health and Preventive Medicine
Austin Community College
2006 - 2007N/A General Studies
Experience

College Station Medical Center
Aug 2009 - May 2010ParamedicSimply working as a critical care tech / Paramedic in the ER re-assessing multiple patients at the same time and creating new appropriate treatment plans.

Austin-Travis County EMS
Mar 2011 - May 2012Field ParamedicI worked as a Field Paramedic mostly working in all the worst spots if all possible including downtown and a challenging population up north with high call volume.

GlobalStar Consulting, LLC
May 2012 - Oct 2014Technical Account ManagerCurrently I'm in-charge of managing multiple accounts by ensuring the most efficient work and most consistent customer service is met for our clients. Heavy involvement with business development. Also assist the company with website maintenance and updates. Performs technical maintenance on hardware and software internally for company headquarters. Create marketing collateral to promote business.

SHI International Corp.
Oct 2014 - Oct 2015Cisco Services Sales SpecialistFounded in 1989, SHI is a global provider of technology products and services. In 2013, SHI exceeded $5 billion in revenue and topped 2,600+ employees.

Oracle
Oct 2015 - Nov 2016Converged Infrastructure SpecialistI'm responsible for providing strategic consultation to my customers in regards to converged infrastructure offerings from Oracle. This consultation includes Oracle's Engineered Systems product line such as the Database Appliance and Exadata. I currently consult enterprise level customers in the Missouri territory.

VMware
Feb 2019 - May 2019I'm aligning with field and inside Sales Executives to act as a product specialist, expand their customer's Cloud interests, and provide product education internally. My focus is commercial accounts for the entire U.S. but headquartered out of Austin Texas. VMware vRealize® Suite is an enterprise-ready cloud management platform purpose-built for the hybrid cloud, delivering and managing infrastructure and applications quickly while maintaining ITcontrol. I represent VMware's new Cloud Automation Services (CAS) SaaS portfolio which allows our customers to rapidly deploy workloads to any public cloud and/or to their own infrastructure. Not only that but we also automate DevOps pipeline workflows and give customers the ability to accelerate revenue return to their company. Looking forward to educating our Enterprise-level customers on the west coast to modern automation.
Cloud Management Specialist
Nov 2016 - May 2019Cloud Automation Specialist
Feb 2019 - Apr 2019

Nutanix
Nov 2019 - Sept 2023I'm responsible for leading the professional services business for Enterprise and Global customers residing in the central and west region. Nutanix offers incredible transformative solutions that provide customers reliable architecture to get true automation and efficient flexibility. With a Net Promoter Score of 92 proves to the industry that our technology delivers on our promise and with our services we establish a refreshing long-term partnership with our customers. I'm supporting Nutanix's cloud management business unit as a Sales Specialist covering the central region. Nutanix has great offerings around their cloud services and provides exactly what customers need without increasing complexity. The cloud services industry needs solutions that are simple, fast, and effective to enable transformative shifts for any company and Nutanix offers that efficiently.
Services Sales Leader
Aug 2020 - Sept 2023Cloud Management Specialist
Nov 2019 - Aug 2020

GitLab
Oct 2023 - nowSr. Professional Services Engagement ManagerThe Engagement Manager plays the critical role for setting customers up for Success by prescriptively shaping and then leading the execution of large and transformational projects at our most strategic customers. The Engagement Manager serves as a trusted advisor to customers in their portfolio, providing guidance to Sales and Professional Services teams, ensuring synergies across each customer’s projects, and ensuring the highest levels of customer satisfaction.
Licenses & Certifications

Texas Board of Emergency Medical Technicians
Licensed ParamedicNov 2009
National Registry of Emergency Medical Technicians
Licensed ParamedicSept 2009
GitLab Certified Project Management Associate
GitLabNov 2023
CSEP
CiscoJan 2015
VMware Technical Sales Professional - VTSP
VMwareDec 2016
GitLab Certified Git Associate
GitLabOct 2023
VMware Sales Professional - VSP
VMwareDec 2016
VRealize Level 2
VMwareDec 2016
Honors & Awards
- Awarded to Jeff PetersenPresidents Club 2024 GitLab Feb 2025 A prestigious award given to the top revenue generating individuals at the company. This was my first full year at GitLab exceeding quota in every quarter except the first and influenced $60m+ of license opportunities.
- Awarded to Jeff PetersenFY21Q4 - Transformational Deal (AMER) Nutanix Inc. Sep 2021 This award represents the team work between sales and services in how we can transform a business safely and reliably off of one of our major competitors and standardize on our platform. Through services we offer a definitive outcome and satisfactory transition. This particular customer experienced poor reliability in their infrastructure and needed confidence in their infrastructure for high availability and also enabled evolution.
- Awarded to Jeff PetersenFY21Q4 - Transformational Projects (AMER) Nutanix Inc. Sep 2021 The recognition was related to a large strategic project with a very large car manufacturer in which we helped them standardize their automation strategy using our automation solutions. From a services perspective we built a cost effective strategy so that the customer can realize the best outcomes and value in our solutions.
- Awarded to Jeff PetersenAward of Excellence - FY16 Annual Quota Achievement Oracle May 2016
- Awarded to Jeff PetersenAward of Excellence - FY16 Q4 Quota Achievement Oracle May 2016
- Awarded to Jeff PetersenSMARTnet Performer of the Semester 2015 SHI Inc Aug 2015
- Awarded to Jeff PetersenRep of the Quarter - Q1 2015 SHI International Corp. Jul 2015
- Awarded to Jeff PetersenPhoenix Award Austin/Travis County EMS Jul 2011 This award is presented to a Field Paramedic that has successfully resuscitated a patient from cardiac arrest and they suffered no long term effects and is able to continue on with everyday life.
- Awarded to Jeff PetersenBreath of Life Award Blinn Paramedic Academy Sep 2009 This award is presented with the student with the highest amount of successful Intubations while going through his/her clinical rotations.
Volunteer Experience
Paramedic
Issued by FEMA on Sept 2008
Associated with Jeff Petersen
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