Abdulkarim Fawzi

Experience

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  Osool Telecom Company

  Mar 2008 - Dec 2008

  Technical Support Engineer

  - O.S Installation, [Hardware, Software Maintenance].- Check Technical Issues with Customers, which increased customer satisfaction by 78%- Follow Up with Customers, and work with them to configure their accounts.- Online Promotion for IPBX, Routers, PCs Hardware, where I was able to sell 100+ customers.

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  Public Security Directorate (PSD) (Jordan Police)

  Jan 2009 - Apr 2014

  Software Developer

  o Developed a Tenders & Bids Management application using C# and MSSQL Database, which improved the process by 85%. o Designed and Developed Reports using VB.NET and SAP Crystal Reports, which helped top management to access information in a few seconds. o Domain Management Tool: C#, LDAP (Active Directory)o Installation & Administration: Oracle.o Installation & Administration: Computer Aided Dispatcher. Show less

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  Agility

  Jul 2014 - Feb 2023

  o Led the team during COVID-19 to develop 10+ new services in a brief time to achieve and support business continuity.o Worked and communicated with stakeholders to determine, define project scope and objectives, and clarify requirements, resulting in a 70% reduction in project lifetime and a 95% increase in productivity.o Maintained and monitored project plans, project schedules, and work hours, leading to a 65% saving in team time.o Refactored the old web forms code to .NET Core to improve performance, resulting in a 95% client satisfaction rate.o Kept team members motivated and engaged by maintaining a positive atmosphere, empowering them, and conducting regular one-on-one meetings to uncover and focus on their strengths and discuss any obstacles.o Hands-On Software Development (C#, MVC, jQuery, HTML, Database). Show less o Participated in the development of pre-printing techniques, which enhanced the performance of system printing by over 90% and improved user stratification by 85%.o Worked on automating the upgrade process of clients' DLLs over the network and reduced the process time to 10 seconds.o Developed highly scalable, testable and secure code (Console, Windows, and Web applications) (C#, Webforms, MVC, HTML, jQuery), which passed security assessments with a 100% success rate.o Analyzed and refactored existing software applications, which helped improve code readability and maintainability; by 95%.o Designed, Developed, & Managed MSSQL Database (Tables, SPs, Indexes, Triggers), and worked to achieve a reasonable execution time not over 30 seconds.o Supported the testing and deployment of new applications and features. o Kuwait Customs Website: C#, (MVC), jQuery.o Kuwait Customs E Services: C#, (MVC), API, jQuery.o X-Ray Application Development: C#, (Web & Windows) Services.o Direct Duty Application Development: C#, XML, and Web Service.o Create Simple Mobile Application: HTML, jQuery, and WCF.o Dynamic Pre-Printing Development: C#, Web Service.o Reports Design & Deployment: SQL Report Show less

  • I.T Team Lead - PMP

    Jun 2019 - Feb 2023

  • Senior Software Engineer

    Jul 2014 - Jun 2019
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  Tahaluf Al Emarat Technical Solutions تحالف الإمارات للحلول التقنية

  Feb 2023 - now

  Software Architect Project Lead

  o Conducted a Full Hiring Cycle to Build a new team consisting of 7 members; who participated in launching a new product; and were involved in the development of existing products. This team has enhanced quality and productivity by over 90%.o Led a cross-functional development team from various stacks: 4 Generative AI members, 9 Full-Stack members (C#, MVC, .NET, PostgreSQL) + angular, 1 Mobile (Android) member, and 5 MEAN stack members (MongoDB, Express, Angular, Node).o Led and managed the Implementation of Complex Applications, Ensuring 100% Error-Free, Scalability, Reliability, and Security, as well as on-time delivery.o Employed Scrum Agile Methodology (Daily Meeting, Sprint Backlog, and one-to-one meetings), which led to enhanced team involvement and productivity by 75%.o Developed and maintained project timelines that reduced development cycle times by 60% through effective scope and resource management.o Implemented Agile project management techniques with a team of 30 members to promote continuous improvement and collaboration. Show less