Jamie Mathews

Experience

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  Target

  May 1990 - Apr 1995

  Level II Electronics

  Electronics salesperson, customer facing. Dealt with electronics and knowledge and selling of products from video game systems to sound systems. Inventory control, loss prevention, ordering and maintaining inventory based on pop culture trends.

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  Albertsons

  May 1995 - Aug 2000

  Produce Clerk

  Retail position working as baker, service deli, and produce clerk. Customer facing department providing direct service.

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  AT&T

  Aug 2000 - now

  Automated System Deployment: Successfully implemented automated systems across 21 states, streamlining construction and engineering project management. This initiative reduced the project build timeline from design to implementation by 15%. Payroll System Overhaul: Spearheaded the overhaul and implementation of a new payroll system across five states, enhancing the accuracy of payroll, budgeting, and project time allocation. Reducing payroll errors and automating process to require less employee monitoring and corrections.Material Storage Audit: Directed the shutdown and audit of unused material storage sites in North Texas, resulting in a more accurate inventory of materials reported as on-site, lost, or used as scrap on new projects. Copper Reclamation Program: Launched a copper reclamation program that recovered $2.9 million worth of copper materials in 2024 through the replacement and recycling of old copper plants Show less Developed Equipment Recovery System: Created a triage system to automate and assist in the recovery of equipment for reuse during the global pandemic-induced shortage, improving resource management. Cable Cut Management: Monitored, tested, and restored major cable cuts across a 21-state region, and managed outages using the National Event Reporting System, ensuring minimal service disruption. • Enhanced Training and Job Aids: Developed comprehensive job aids and led training sessions, significantly enhancing team capabilities and accelerating order resolution processes. • Improved Dispatch Readiness: Conducted in-depth analysis of install orders in jeopardy or on hold, implementing solutions that improved dispatch readiness and reduced cycle times by 15%. • Dark Fiber Tracking System: Developed a system to track dark fiber availability, matching it to business and private network needs, thereby generating additional revenue. • Buried Phone Line Process Improvement: Created job aids and training sessions to improve the buried phone line process and copper material reclamation, reducing budget expenses and reclaiming $1.3 million in the first year. Updated 911 Database: Updated and corrected the five-state 911 database for the Automated Location Identification system, ensuring data accuracy and currency. Records maintained and held for phone records and engineering telecommunication plats. Show less

  • Administration Manager Construction and Engineering

    Dec 2022 - now

  • Network Force Load Analyst

    May 2022 - Dec 2022

  • Network Facilities Specialist

    Aug 2000 - May 2022