Experience

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  Bath & body works and white barn

  May 2010 - Jul 2013

  Customer sales lead

  This position is responsible for helping customers and selling merchandise, while serving as a role model. This position is responsible for leading sales floor coverage, maintaining a selling focus and supporting Store Management in all aspects of store operations, including opening and closing routines, and visual presentation.

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  Cisco

  Jul 2013 - now

  High touch operations manager

  The Cisco® High-Touch Operations Management Service (HTOM) complements Cisco SMARTnet®, Smart Net Total Care, or Cisco SP Base services. It provides you with a dedicated Cisco operations manager who is familiar with your business and operational processes and your technical support history. This service operations management expert continually monitors your technical support needs, tracks every open service request, and make sure that IT resources,both at Cisco and within your organization,are aligned appropriately to resolve issues quickly and completely. This level of support can help expedite problem resolution, improve network performance,and increase the overall productivity of your IT staff and business. Show less