Mihaela Mocean

Mihaela Mocean

Sales Associate

Followers of Mihaela Mocean215 followers
location of Mihaela MoceanCluj, Romania

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  • Timeline

  • About me

    Project Manager

  • Education

    • Avram Iancu High School

      2008 - 2012
      High School Diploma philology
    • Universitatea „Babeș-Bolyai” din Cluj-Napoca

      2015 - 2017
      Master's degree Hotel/Motel Administration/Management
    • Universitatea „Babeș-Bolyai” din Cluj-Napoca

      2012 - 2015
      Bachelor's degree Tourism and Travel Services Management
  • Experience

    • Sunsations

      Jun 2014 - Sept 2014
      Sales Associate

      - Working closely with customers to determine their needs- Answering customer’s questions about the products and recommending the right solutions- Directing customers to merchandise within the store- Recommending related products to increase customers’ options and enrich the shopping experience - Promoting special sales, offers and awareness of store loyalty program

    • PULL&BEAR

      Dec 2014 - Aug 2015
      Sales Assistant

      - Maintaining outstanding store condition and visual merchandising standards- Engaging in conversation with customers, helping them as needed- Operating the POS register, cash registers - Processing return transactions- Balancing cash drawer by counting cash at beginning and end of work shift- Maintaining checkout operations by following policies and procedures and reporting needed changes- Contributes to team effort by accomplishing related results as needed

    • Active Power Solutions

      Feb 2016 - Oct 2017

      - Performing day-to-day administrative tasks - Scheduling and confirming appointments, meetings, and events- Processing paperwork associated with new employees including insurance forms, tax documents, and other administrative tasks- Maintaining employee attendance up to date and managing other HR-related tasks- Maintaining effective and secure documents and information flow- Making travel arrangements, such as booking flights, and cars, and making hotel and restaurant reservations- Updating files and records Show less

      • Front Office Assistant

        Nov 2016 - Oct 2017
      • Data Entry Operator

        Feb 2016 - Oct 2016
    • Life Is Hard - Work Soft

      Nov 2017 - now

      - Following and managing project timetables, documentation, and reports- Monitoring the activities of the project in order to achieve them according to the terms stipulated in the financing request and the budgets provided- Preparing necessary documents in order to submit pre-financing requests, reimbursement requests, and payment requests- Identification of any unanticipated risks- Monitoring the achievement of the indicators according to the financing request- Representing the company in the relationship with the Management Authority in order to implement the project in good conditions- Keeping in touch with all involved parties and departments: partners, experts, consultants, lawyers, financial, HR, and marketing departments Show less - Planning and supervising the specific administrative activities of the human resources department- Planning and coordinating the onboarding process of new employees by helping them to integrate into the company- Ensuring HR documents, including new hire paperwork, employment contracts, recommendation letters, other related personnel documents - Coordinating and monitoring activities such as learning and development plan - Suggesting new procedures and policies to continually improve the efficiency of the HR department and organization as a whole- Creating regular presentations and reports on HR metrics, such as turnover rates, retention rates- Organizing and assisting quarterly and annual employee performance reviews Show less

      • Project Manager

        Nov 2021 - now
      • Human Resources Specialist

        Nov 2017 - Oct 2021
  • Licenses & Certifications

    • Data Protection Officer (DPO)

      ABSOLUTE SCHOOL
      Dec 2019