Harold Wright, Jr

Experience

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  Educational/Human Resource Consultant

  Aug 2007 - Oct 2013

  Educational and Human Resources Consultant

  As a consultant, I worked with numerous organizations that served the homeless population in the Tacoma, Washington area. My areas of specialization included:• Conducting community outreach• Developing programs for at risk clients• Researching potential grant opportunities and then creating proposals that included proposed budgets and curriculums• Spearheading legal compliance of 501 3 (c) training• Onboarding new employeesAdditionally, I worked with graduate students at City University, Heritage University, and Pacific Lutheran University providing one-on-one leadership development guidance. Show less

• 

  Pioneer Human Services

  Oct 2013 - Nov 2022

  A member of the senior leadership team, I oversaw the operations, finance, and strategy for a 520-employee division that serves 4100 clients annually. It is comprised of four residential services (Crisis and Diversion, Federal Reentry, Youth and Young Adult, and Residential Treatment). Each encompasses multiple programs:• Crisis and Diversion Services• Federal Re-entry Services• Youth and Young Adult Services• Residential Treatment and Behavioral Health Services• Supervised Clinical Behavioral Health team (inpatient and outpatient services)• Supportive Housing (Housing First Initiatives) and Employment Services • Quality and Risk Management • Supervised the ongoing implementation of Electronic Healthcare Record (EHR) • Manage staff of 6 including 5 senior directors, and 1 executive assistant Show less Transition Services encompasses two separate service lines supported by 160+ employees: Adult Federal Reentry as well as Youth and Young Adult Services. My direct reports included 6 directors. The combined operating budget was $15.5M. The service lines served different clients.With the Adult Federal Reentry program, my goal was to align the level of service based on case management capabilities, risk assessment, and client needs. To accomplish this, I led the directors in client employment assessments, monitored client program completions (averaged 77% in 2020), evaluated client satisfaction levels (achieved 78%), and, working with the social service coordinator and agency stakeholders, achieved a 65% employment rate.I established a different goal for the Youth and Young Adult program: to achieve a step down to a lesser level of restrictive foster placement or family reunification. To do this, I developed and then measured pre- and post- program functional outcomes for aggression, mental health challenges, parental support, family relationships, hope, and peer relationships. Tantamount to the success of both programs was the consistent delivery of services by the staff. By creating a collaborative, team culture I reduced staff turnover by 2%. Show less Initially the scope of my job centered on Juvenile Reentry Operations but was quickly expanded to include ALL Youth and Young Adult Services where I managed operations, strategy, a staff of 5 directors, and an $8.1M budget. This included multiple programs throughout Washington such as:• Family Intervention & Restorative Services (FIRS): a non-secure, 24/7 receiving facility with 7 beds• J Street: a 16 bed residential program for high needs clients transitioning out of juvenile rehabilitation or unsuccessful foster care placement• Parental and Adolescent Counseling Services (PACS): I led the reorganization to provide evidence based practices for both biological and foster parents. The new process enabled more than doubling the caseload (from 20 to 50 clients). • Selma Carson Home: 20 bed, staff-secure, emergency placement services for undocumented and unaccompanied boys (13 – 17 years old) going through immigration proceedings• Snohomish Youth Residential Homes: 3 different homes with 6 beds each serving boys with severe emotional, behavioral, and/or psychiatric problemsTo impact staff turnover I implemented professional development training activities that were accessible and ongoing. Turnover was reduced by 20%. Show less As the director for the agency’s largest community facility reentry program and a $2.5M budget, I created the vision and led a staff of 3 with overall responsibility for 25 people. The program served 112 clients who were on probation or home confinement.Compliance was key. To ensure adherence with the Federal Bureau of Prisons’ full annual audit, I developed internal metrics that were continually monitored. I also created PREA (Prison Rape Elimination Act) compliance tools to provide a safe, caring, learning environment for the clients.Staff cohesiveness and collaboration was enabled through the instructional staff meetings that I conducted as well as by providing professional development opportunities for the employees. Show less With this program, I managed a staff of 5, had overall responsibility for 25 and a budget of $1.4M. By revitalizing the referral program through collaborating with social health services and other support services and realigning program deliverables to be more supportive of client needs, I was able to grow the client base served from 5 to 12 within 1 year. Program interventions, education, and the military structure in place were adapted to support juvenile emotional and physical development.Concurrently, I successfully reduced staff overtime and operating expenses while creating a unified team culture. Show less

  • Vice President of Residential Services

    Apr 2022 - Nov 2022

  • Vice President (Acting) of Residential Services

    Apr 2021 - Apr 2022

  • Senior Director of Transition Services

    Feb 2020 - Apr 2021

  • Director, Youth and Young Adult Services/ Juvenile Reentry Operations

    Jan 2016 - Mar 2020

  • Director, Pioneer Fellowship House (Adult Reentry Facility)

    Jun 2015 - Jan 2016

  • Director, Camp Outlook (Juvenile Correctional Facility) Oct 2013 – Jun 2015

    Oct 2013 - Jun 2015
• 

  Washington State Department of Health

  Nov 2022 - now

  • Leading a team of 12 Executive Directors and 206 administrative and program staff who regulate health care professionals across the State of Washington• Managing an operating budget of over 97 million with complexed funding streams (General Fund State, O2G and Proviso dollars)• Provide leadership & support for 12 Governor appointed boards, 4 Commissions and 8 Secretary appointed committees.• Led a credentialing process improvement initiative resulting in a 30% increase in productivity • Leading community outreach and interested parties' engagement by establishing positive rapport with professional health care associations (i.e., listening sessions, presentations of data driven principles etc.)• Continuous monitoring of the working environment; ensuring that our place of work is collaborative, trustworthy, respectful accountable and safe Show less Executive Director, Behavioral Health, Office of Health professions:Oversaw operations, regulations, and operating budget of 11 Behavioral Health professions. Led the implementation of access to care legislative bill 1724.Supervised and led a team of seven staff members in a psychology and credentialing process improvement pilot that resulted in reducing pending applications from over 65 to 1 in four months by implementing data driven management tools/ LEAN principles. Reestablished healthy professional boundaries and protocols between the Governing Boards/Commissions in my section. Reestablished rapport and built strong partnerships internally with the Office of Customer Services and Office of Investigative and Legal Services. Reestablished positive working relationships with external interested parties; Washington State Psychological Association and Health Care Authority.Lead/managed a staff of 13, including 11 Health Service Coordinators and Administrative Assistant. Show less

  • Office Director (Acting), Office of Health Professions

    Nov 2024 - now

  • Deputy Director, Office of Health Professions

    Sept 2023 - Nov 2024

  • Executive Director, Behavioral Health

    Nov 2022 - Sept 2023