Experience

• 

  Bellagio

  May 2017 - Jul 2018

  • Created excel documents for analysis, by executive leadership, as needed.• Received inbound calls related to payment and billing issues.• Managed multiple reports associated with collecting guest payments; compiled chargeback reports for monthly profit and loss meetings. • Responded to and resolved guest complaints in a timely manner.• Solved problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties. • Welcomed, interacted, and assisted guests in a professional manner.• Registered and assigned rooms; provided quotes for room rates and up-sell to the guest.• Ensured all cash and cash equivalents are accounted for and balanced at the beginning and end of each work shift.

  • Head Cashier

    Nov 2017 - Jul 2018

  • Guest Services Representative

    Sept 2017 - Nov 2017

  • Front Desk Agent

    May 2017 - Nov 2017
• 

  Excalibur hotel & casino

  Jul 2018 - Jun 2019

  Management associate - map

  • Performed designated learning plans specific to hotel operations.• Rotated through hotel operations divisions to gain an inter-departmental understanding of the business.• Participated in Resort Knowledge Days (RKD), a learning series that includes resort tours and discussion panels with property executives who provide insight into strategic business goals at their respective properties.• Participated in Division Leader Series (DLS), an exploration into the inner workings of internal operations such as measuring performance and generating revenue hosted by executives of their division.• Managed a capstone project focused on the topic of “Hotel Strategy”, which was presented to an executive panel and 100+ people. Show less

• 

  Mgm resorts international

  Jun 2019 - Aug 2020

  Analyst in corporate hotel strategy

  • Worked closely with Vice President + level leadership to ensure that the scope of work and direction for each project is scheduled appropriately, as well as engaging other hotel leaders when applicable• Identified project requirements by analyzing operational needs, scope and documenting results• Provided data collection, oversight and insight to drive decision making on enterprise-wide service and labor standards• Provided consistent performance measurements, variance reporting, and scorecards for transparency• Developed project estimates by identifying phases and elements, personnel requirements and costs (ROI) • Assisted with identifying operational opportunities and developing resolutions (ex: P&L reviews, etc.) Show less

• 

  Mgm resorts international

  Oct 2020 - now

  • Perform functions consistent with current Director of Financial Planning position.• Manage multiple hospitality division budgets, totaling over a billion dollars in EBITDAR, with primary divisions being Casino, Hotel, Food and Beverage, Retail, Entertainment, Other, and G&A.• Evaluate and create Pro Forma’s, Breakeven’s, ROI’s, and Budgets for outlets and events in all divisions by working with VP+ leadership to make recommendations to senior management on ideal allocation of resources.• Partner with business units and other departments to develop policy and tools that enhance revenue and/or minimize expenses.• Develop best practices to facilitate added efficiency and operational excellence.• Support in development of Long-Range Strategic Plan (LRP).• Champion financial stewardship in assisting business partners to understand financial acumen and documents in a judgement free zone. Show less • Created new monthly forecast baseline’s which are utilized when adjusting each weekly forecast.• Created and edited presentations, such as a Monthly Business Review (MBR), for Executive Leadership with one resulting in $2M additional property capital.• Exposed new departments about the current and future financial state of their property with a focus on achieving a specific and measurable goal through Oracle education, summarized presentations, and divisional P&L reviews.• Drove TM1 projects resulting in practical solutions and new data utilizing FP&A’s TM1 Committee.• Conducted and drove Enterprise Profit & Loss meetings with property President, Portfolio CFO, and all divisional SVPs for Bellagio & Park MGM, in an effort to drive dialogue and forum about past month performance.• Exposed new departments about the current and future financial state of their property with a focus on achieving a specific and measurable goal through Oracle education and summarized presentations.• Analyzed month-end GL and P&Ls to understand any material adjustments or changes, and report as necessary. Show less • Worked closely with Vice President + level leadership to ensure that the scope of work and direction for each project is scheduled appropriately, as well as engaging other hotel leaders when applicable.• Understanding of SQL. Familiarity with Tableau and PowerBI.• Identified project requirements by analyzing operational needs, scope and documenting results.• Provided data collection, oversight and insight to drive decision making on enterprise-wide service and labor standards.• Provided consistent performance measurements, variance reporting, and scorecards for transparency.• Developed project estimates by identifying phases and elements, personnel requirements and costs (ROI). Show less

  • Manager, Financial Planning & Analysis at Bellagio and Park MGM

    Apr 2022 - now

  • Senior Financial Analyst at Bellagio and Park MGM

    Jun 2021 - Apr 2022

  • Financial Analyst at Bellagio and Park MGM

    Oct 2020 - Jun 2021