
Timeline
About me
Sr. Software Escalations Engineer @ Forcepoint
Education

Iet bhaddal
2007 - 2011B.tech. electronics & communicationActivities and Societies: Guitarist & Drummer@Strangerzzzz(Band of IET), Head of Drafting Department@Aztec Club of IET Bhaddal, Student Admin of Net-Lab@ECE Dept of IET Bhaddal, Co-Founder Spiritual Society IET Bhaddal, Completed B. Tech. in Electronics and Communication Engineering

Kullu valley school
2005 - 200712th non-medicalActivities and Societies: Music, computers and study. Studied Non-Medical(PCM)
Experience

Intec infonet private limited
Jan 2011 - Mar 2014•Designing solutions for SOHO and Enterprise on Data, Voice, Wireless, IP Surveillance and Security•Designing network solution for various products from Juniper, Cisco, Extreme, Avaya, Ruckus and more•Developing project documentation, presentations and high-quality exhibits•Performing site-survey and preparing site-survey reports and designing solutions on the same•Delivering Training to customers and new joinees. 1. Configuration of Juniper and Ruckus devices in Enterprise networks.2. Taking care of Proof of Concepts (LAN, WAN, Wireless and IP Surveillance)4. Documentation of reports5. Presentations and Exhibits 1) Studied the basic networking concepts.2) Studied about Juniper Technology.3) Created lab scenarios and then configured the devices for installation and then troubleshooting; thus enhanced skills.
Technology Consultant
Jun 2013 - Mar 2014Network Engineer
Mar 2011 - Jun 2013Trainee
Jan 2011 - Feb 2011

Movate
Apr 2014 - Mar 2017Team lead-Develop the capabilities for New technologies such as Software Defined Network(SDN), Network Functions Virtualization(NFV) and Basic Automation of network tasks.Providing L3 Support across the globe under Remote infrastructure management services (RIMS) platform for Multiple Juniper client networks.Incident management - handle both re-active (customer call) and pro-active (monitoring) incidents - troubleshoot and fix all incidents in close relationship with all people involved in the fault resolution processChange management - handle standard change request, according to our change control and risk review process - handle complex change requests, providing technical expertise and reporting to the change advisory board (CAB) as appropriate Problem management- involved in problem management as the owner of the technical resolutionSecurity Incident and Event Management- Responding and resolving the tickets escalated from L1 and L2 team.- Performing root cause analysis(RCA) of infrastructure problems or anomalies.Documentation like Network Architecture, LLDs and HLDsProviding Technical training on Juniper Show less

Forcepoint
Apr 2017 - nowSr. Software Escalations Engineer
Aug 2023 - nowSoftware Engineer III
Mar 2021 - Aug 2023Software Engineer II
Apr 2017 - Feb 2021
Licenses & Certifications

Juniper networks certified internet professional - (enterprise switching) jncip-ent
Juniper networksDec 2014- View certificate

Using databases with python
Coursera course certificatesSept 2016 
Juniper networks certified internet professional- (service provider) jncip-sp
Juniper networksAug 2014- View certificate

Programming for everybody (getting started with python)
Coursera course certificatesSept 2016 - View certificate

Using python to access web data
Coursera course certificatesSept 2016 - View certificate

Python for everybody specialization
Coursera course certificatesOct 2016 - View certificate

Juniper networks certified professional, security (jncip-sec)
Juniper networksJan 2016 - View certificate

Juniper networks certified professional, security (jncip-sec)
Juniper networksJan 2016 - View certificate

Juniper networks certified specialist, service provider routing & switching (jncis-sp)
Juniper networksJun 2012 - View certificate

Juniper networks certified professional, enterprise routing & switching (jncip-ent)
Juniper networksDec 2014
Languages
- enEnglish
- hiHindi
- puPunjabi
- guGujrati (script only)
- maMarathi
- taTamil
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