Experience

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  Park hotel moskva

  Jun 2004 - Dec 2005

  Frontdesk agent, shift leader

  Dealing with clients needs, making reservations of rooms, seminar halls and equipment, money exchange in several currencies,procedures in the check in and check out of the visiting guests (accommodating, registering, billing, etc.)night audit, reports and administrationanswering incoming and outgoing telephone calls

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  Light hotels

  Jan 2006 - Apr 2009

  Director of sales

  Building and implementing advertising strategies for Hotel LIGHT Sofia and SPA Hotel LIGHT Velingrad Developing and managing the pricing policy of the hotels Managing the loyalty programme Making tourist and travel packages Market and potential clients research Relations with tourism related associations and media, etc.

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  Budapest hotel sofia

  Apr 2009 - Feb 2024

  Director of sales & marketing

  Developing strategy, tactics, sales plans and profit targets. Delivering sales by developing relationships with partners and prospects. Identifying and reporting on business opportunities in target marketsTaking responsibility for profit and loss Increasing market share in existing markets and maximising new business development opportunities.Achieving targets for revenue, profitability and sales growth. Provide direction to the other team members in the department.

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  Grand hotel sveti vlas

  Mar 2024 - now

  Business development manager

  - research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets- seek out the appropriate contact in an organisation- generate leads and cold call prospective customers- meet with customers/clients face to face or over the phone- foster and develop relationships with customers/clients- understand the needs of your customers and be able to respond effectively with a plan of how to meet these- think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business- carrying out necessary planning in order to implement operational changes- draw up client contracts - depending on the size of company, this task may be completed by someone else or agreements may not be as formal- discuss promotional strategy and activities with the marketing department- seek ways of improving the way the business operates- attend seminars, conferences and events where appropriate- keep abreast of trends and changes in the business world- carry out sales forecasts and analysis and present your findings to senior management/the board of directors- develop the business sales and marketing strategy Show less