Experience

• 

  Infosys

  Jan 2018 - now

  Business analyst

  Serve as liaison between internal and external stakeholders, product owners, and development teams to reach a consensus on the scope, design, and implementation decisions. •Introduce new products using the Minimum viable product concept. •Document AS-IS and TO-BE process flow. •Create best-practice requirements deliverables, such as use case, system process flow, and context diagram. •Use Microsoft Visio software to create a Use case diagram, basic flow chart, cross-functional flowchart, UML activity diagram, and UML sequence using UML methodology. •Utilize GAP analysis to identify gaps between the optimized allocation and integration of resources. •Prepare technical documentation, infrastructure design-build guides, IDAs, and PowerPoint presentations using Microsoft Office. •Analyze requirements and create use cases, use case diagrams, swim lanes, and activity diagrams using draw io. •Accountable for developing functional and technical requirements, test plans, project documentation, and training material for internal resources and customers. •Elicit and document the requirements capabilities, features, Epics and user stories, and acceptance criteria. •Work directly with system engineers, program managers, developers, testers, and customers to define requirements, features, and technical user stories for successful implementation. •Analyze the team’s business requirements and process through document analysis, stakeholder interviews, workshops, and workflow analysis. •Work with internal and external stakeholders to design the roadmap, identify relevant Key Performance Indicators (KPIs), coordinate the measurement result to protect the team from over-commitment, and align sprints to the team’s capacity. •Ensure that requirements are fully tested and implemented accordingly for each production cycle by creating a Traceability Matrix •Developed and maintained product backlog, user stories/epics, and roadmap in collaboration with the product owner and development team Show less

• 

  United states air force

  Jun 2024 - now

  Force support operations