Experience

• 

  Monoprix

  Jun 2011 - Aug 2013

  Cashier

  Part-time job during my studies

• 

  Datawords

  Jun 2013 - Aug 2013

  Network maintenance techician

  - Worked on some evolution for the company’s network- Answered to some problems for the workforce, almost 400 incidents resolved

• 

  Orange

  Sept 2013 - Aug 2014

  Delevery network project manager

  - Successfully managed 7 to 8 projects at the same time- Advised local companies for their network construction- Conception of project to link customers to the physical network of the company like :=> Connection of a wind farm of 4 turbines (50k$)=> Migration of our physical network from above ground to underground in a street=> Joined different local office with the fiber network

• 

  Orange business services

  Sept 2014 - Aug 2016

  Solution project manager

  - Managed the customer experience from the signature to the invoice- Oversaw the project team and contract workers to insure seamless operation and meet goals- Anticipated the risks of the project and operated in case of dysfunction- Created and ran client projects, met all deadlines and delivered excellent quality of service like :=> Realization of 103 sites in IP telephony solution (Centrex)=> 44 sites in data VPN and mixed telephony Centrex and PABX IP=> Internal project to increase process of work in my team Show less

• 

  Traction labs media

  Mar 2017 - Apr 2017

  Stagiaire marketing numérique
• 

  Linkbynet

  May 2017 - May 2022

  Client Service Director on the client account REXEL Global RUN Lead on the client account Sodexo Service Delivery Manager on the customer account Sage Account Service Manager on the customer account Sage In the mutualized team (PMC - Project Manager Center)Referent for the customer account Sage

  • Client Service Director

    Jun 2021 - May 2022

  • Global Run Lead

    Sept 2019 - Jun 2021

  • Service Delivery Manager

    Feb 2019 - Aug 2019

  • Account Service Manager

    Jul 2018 - Jan 2019

  • Project Manager

    May 2017 - Jun 2018
• 

  Accenture

  May 2017 - now

  • Manager

    Dec 2023 - now

  • Associate Manager

    May 2017 - Dec 2023