Experience

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  Micropact engineering

  May 2011 - Aug 2012

  It admin & prod support intern

  Readily organized and successfully carried out assigned tasks appointed by the IT Admin manager including but not limited to: using the company's own tracking system to manage the office supplies and inventory, filing and organizing the company's purchase order system, providing basic technical help to other employees, and many more. While I was under the Product Support Department, I was properly trained to create and deploy sites with different workflow and environments based on the request and ticket description that was sent. Show less

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  Micropact

  Jul 2013 - now

  Involved with gathering system requirements and specifications, deployment plans, and many more.Main duties as a Business Analyst include:-Driving the joint application design sessions with clients-System requirements elicitation and documentation-Getting the clients to sign off on the gathered business rules-Formulating other documentations such as deployment plans and other system requirements specifications-Close communication with Developers and Testers to clarify business rules-Screen mock ups and building prototypes-Heavy involvement with system design and site configurations-Nonetheless, MicroPact BAs are expected to be the subject matters experts for their appointed projects. Show less Dually appointed to fulfill the following roles: Quality Assurance Engineering and Technical Writing.Quality Assurance Engineers are entrusted with ensuring our software products not only meet the system requirements, but also exceed the client expectations. Whether it be manual or automated testing, I learned how to produce concise, efficient, and readable test scripts that is comprehensible to less technical audiences. My testing knowledge gradually increased under one short year after conducting regression, functional, non-functional, 508-compliance, and other system accepted testing. Show less

  • Sales Engineering

    Apr 2015 - now

  • Business Analyst

    Jul 2014 - Apr 2015

  • Professional Services Intern

    Jul 2013 - Jul 2014
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  Tyler technologies

  Jan 2020 - now

  Product analyst, sales engineer