Experience

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  Groupe cosumar

  Jun 2019 - Aug 2019

  Marketing intern

  End of study internship under the mission to develop new innovative packaging solutions for Cosumar's products.

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  Digital virgo

  Mar 2022 - Jul 2023

  Business operations manager

  • Spearheading the expansion into new African territories through strategic coordination with internal teams and external entities, involving telecommunications operators and regulatory entities•Addressing the technical and acquisition incidents at both an internal and external level (telecom operators) •Continuous collaboration and communication with all the internal teams to ensure the continuous success and operational efficiency of the territory (Billing Team, Tech Team, Product Team, Legal Team, Ads Team)•Daily monitoring of project performance using business intelligence tools (Tableau, Kibana, Looker, Empello) and sharing monthly updates with business stakeholders.•Ensuring consistent engagement and communication with telecommunications operators across my geographical scope (Mali, Guinée, Bénin, Morocco, Kenya) Show less

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  Jumia maroc

  Aug 2023 - Dec 2024

  Operations project manager jumiapay

  • Lead complex FinTech projects under SLAs in partnership with external partners : Mastercard/Visa, Acquiring and Commercial Banks, Credit institutions, and Multinational companies• Acting as the owner of project success and alignment with the overall business objectives.• Ensure projects’ compliance with internal standards and best practices (due diligence, partners KYC, local regulatory compliance).• Identify project risks and issues and develop mitigation and contingency plans to minimize their impact on project outcomes.• Develop project requirements and documentation in coordination with stakeholders (Confluence).• Leads and facilitates collaboration with global and virtual teams, and coordination of work between the projects and key stakeholders internally (customer service, risk, compliance, finance, product, design, and engineering).• Controls the project in all aspects (scope, time, costs, risks, quality).• Steer projects performance using business intelligence tools (PowerBI) and share updates with project stakeholders.• Engage stakeholders and drive projects (key partners include Schemes Mastercard/Visa, Acquiring and Commercial Banks, Credit institutions, and Multinational corporations). Show less

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  Mastercard

  Jan 2025 - now

  Senior analyst, technology account management