Experience

• 

  Clicks group

  Feb 2010 - Jun 2013

  Healthcare assistant

  To offer exceptional service to all customers by providing knowledgeable service and basic advice on healthcare, nutrition and supplementation in order to maximize sales and build customer loyalty.

• 

  Standard bank group

  Apr 2016 - now

  Assisting customers in updating account information.Solving customer queries and resolving issues promptly and effectively.Promoting and educating customers on digital banking solutions and self-service options.Maintaining accurate records of transactions and customer interactions.Deep understanding of the customer and finding innovative approach to problem-solving.Creating value for the customer by providing solutions that not only meet their current needs but also anticipate future requirements. Show less

  • Universal Banker

    Apr 2019 - now

  • Service Consultant

    Apr 2016 - Mar 2019