Experience

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  Extensya

  Oct 2018 - Jun 2019

  Csr

  Helping customer and handle them- Maintaining a positive, empathetic, and professional attitude towardcustomers at all times.- Responding promptly to customer inquiries.- Communicating with customers through various channels.- Acknowledging and resolving customer complaints.- Knowing the policies to answer questions.- Processing orders, forms, applications, and requests.- Keeping records of customer interactions, transactions, comments, andcomplaints.- Ensure customer satisfaction and provide professional customer support Show less

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  Maeen drug store

  Dec 2019 - May 2020

  Management and inventory employee

  -Trained and mentored employees to maximize team performance.-Organized files to support efficiency and traceability.- Produced content for websites and social media channels to enhancebrand visibility.- Developed team communications and information for meetings.- Actively listened to customers to fully understand requests and prepareorders.

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  National poultry company

  Oct 2022 - Oct 2023

  Specialist, raw material

  -Prepare proposals, request quotes and negotiate purchase terms andconditions-Prepare and issue purchase orders and agreements-Monitor supplier performance and resolve issues and concerns-Inspect and evaluate the quality of purchased items and resolveshortcomings-Analyze industry and demand trends and support senior management withthe development and implementation of sourcing strategies-Track inventory and submit supplies when needed

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  Luminus technical university college

  Oct 2023 - Sept 2024

  - Managing assessment and internal verification of units or componentsand qualifications.-Working with your Assessors and Internal Verifiers to agree an assessmentand verification plan for all cohorts from the start of the programme andensuring that it is fit for purpose and meets the requirements before sign itoffAlso Resposible for:-The Assessment Plan- Internal Verification Plan- Sampling other Assessors and Internal Verifiers- Authorising Resubmissions and Retakes- Planning the sample with the Standards Verifier.- Track Reasonable Adjustments needed for learners. Show less

  • Lead, Internal Verifier - BTEC

    Mar 2024 - Sept 2024

  • Lecturer -BTEC

    Oct 2023 - Sept 2024