GABRIELA AVALOS

Gabriela avalos

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location of GABRIELA AVALOSLos Cabos, Baja California Sur, Mexico
Phone number of GABRIELA AVALOS+91 xxxx xxxxx
Followers of GABRIELA AVALOS246 followers
  • Timeline

    Oct 2012 - May 2015

    Catering Manager

    Diamante Cabo San Lucas
    Cabo San Lucas
    May 2015 - Oct 2016

    General Manager

    Quinta Don Jose Boutique Hotel / TlaquePasta Restaurant
    Current Company
    Dec 2016 - May 2024

    Process Manager

    Diamante Cabo San Lucas
    Cabo San Lucas, Baja California Sur, México
  • About me

    Process Manager en Diamante Cabo San Lucas

  • Education

    • Universidad del valle de atemajac

      2005 - 2009
      Bachelor’s degree psicología licenciatura
    • Universidad del valle de atemajac

      2005 - 2009
      Licenciatura psicología
  • Experience

    • Diamante cabo san lucas

      Oct 2012 - May 2015

      Responsible to ensure guests have everything they need during their stay. These needs may include anything from arranging transportation to the airport, to reserving dinner reservations at the finest restaurants around. • Ensure amenities are arranged, delivered, and reconciled daily according to policy.• To build relationships with local vendors & restaurants.• Select and monitor outside vendors used to fulfill guest’s requests and to ensure professionalism, quality, and consistency of those vendors.• Make guests reservations for air or other forms of transportation when requested. Obtains necessary itinerary tickets.• Organize special functions as directed by management.• Coordinates guest requests for special services.• Handles guest complaints and solve problem to the degree possible.• Itinerary Design Show less

      • Catering Manager

        Feb 2013 - May 2015
      • Event Planner

        Feb 2013 - May 2015
      • Concierge

        Oct 2012 - Feb 2013
    • Quinta don jose boutique hotel / tlaquepasta restaurant

      May 2015 - Oct 2016
      General manager

      Ambassador to all hotel & restaurant guests,local businesses and media. Design and implement systems and procedures to result in memorable experiences for guests in both hospitality and food service. Responsible for the total financial performance of the hotel and the restaurant and responsible to manage property operations on a day to day basis to assure optimumperformance and continual improvement in the five Key Result Areas: guest service, teammembers, sales/marketing, asset maintenance and profit/financial control.Coordinate, direct and manage the staff and everyday hotel operations to achieve optimum profitability, guest satisfaction that ranks in the top levels of demand and efficiency while maintaining standards to ensure 100% guest approval. Show less

    • Diamante cabo san lucas

      Dec 2016 - May 2024

      Represent the Management during the Evening / Afternoon. Acting manager when the General Manager is not on Diamante's property. Responsible to assist the management team on duty to accomplish the service goals they need to meet daily and to help the management team manage all areas throughout the property. Act as Manager on Duty dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise.Responsible to host and be the direct contact for Diamante Owners and Members. Responsible to provide leadership and support to all members of the staff and enforces the Diamante Standards of Excellence in all areas supervised. Show less

      • Process Manager

        Jun 2022 - May 2024
      • Catering Sales Manager

        Jan 2019 - Nov 2022
      • Evening Manager

        Dec 2016 - Nov 2022
  • Licenses & Certifications

    • Ielts international english language testing system

      Cambridge assessment english
      Nov 2017
    • Diplôme d'études en langue française, delf b2

      Education nationale
      Jul 2012