
Timeline
About me
Associate Director, Client Service Operations - Account Services at Grant Thornton (US)
Education

University of north carolina at charlotte
2002 - 2007Bachelor of science business administration marketingActivities and Societies: Dean of Students Search Committee member, Panhellenic Council President, Zeta Tau Alpha member, Social Events Chair and Panhellenic Delegate, Student Orientation Speaker, Susan G. Komen advocate and event volunteer, Habitat for Humanity site volunteer
Experience

Mckinsey & company
Mar 2008 - Aug 2010Team assistant•Provided support for eight project managers, associate principals and their teams virtually, through timely communication and the utilization of Lotus Notes•Managed consultant and team calendars with a high volume of internal and client related meetings, video conferences and workshops across multiple work streams•Developed and maintained strong client relationships while upholding strict confidentiality with regards to delicate client information•Processed consultant team expense reports and internal accounting needs•Coordinated high level document production and graphic services for working teams •Assisted consultant teams in conducting market research to meet client objectives•Trained new employees on McKinsey best practices and guidelines •Coordinated domestic and international travel for executives and their teams Show less

Symphonix solutions
Aug 2010 - Jun 2011Account manager•Offered Print and Advertising Materials to corporate clients based in North Carolina•Served as the client point of contact through entire order process •Worked in partnership with clients, freelance designers, and advertising agencies to design and execute effective strategies for tradeshows and events•Obtained multiple vendor quotes for each project in order to find the vendor best suited for client projects•Ensured consistent corporate branding throughout each order•Helped to finalize and implement a more streamlined order process•Handled all Accounts Receivable and Accounts Payable for each project•Maintained client purchasing websites and databases•Worked to build lasting client and vendor relationships for an emerging company through exceeding production and shipment deadlines Show less

Mckinsey & company
Jul 2011 - Jul 2012Executive assistant•Provide support for senior level executives and partners of the company while their established support staff are on leave •Manage consultant and team calendars with a high volume of internal and client related meetings, video conferences and workshops across multiple work streams•Further build upon and maintain established client relationships through professional and timely communication•Process consultant team expense reports and client invoices•Work with corporate accounting to confirm venue and vendor contracts while organizing team/office on-site and off-site events•Coordinat domestic and international travel for executives and their teams Show less
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Grant thornton (us)
Jul 2012 - nowAssociate Director, Client Service Operations - Account Services
Aug 2022 - nowManager, Client Service Operations - Financial Services
Aug 2018 - Aug 2022Operations Manager - Southeast Advisory
Aug 2017 - Jul 2018Senior Associate, Forensic Advisory Services
Aug 2013 - Jul 2017Paraprofessional, Forensic Advisory Services
Jul 2012 - Jul 2013
Licenses & Certifications

Project management professional (pmp)
Project management instituteApr 2015
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