Jim Viken

Jim viken

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location of Jim VikenOslo, Oslo, Norway
Phone number of Jim Viken+91 xxxx xxxxx
Followers of Jim Viken27 followers
  • Timeline

    Jul 1999 - Jun 2001

    Service Staff

    Hydro Texaco
    Aug 2001 - Sept 2009

    Host

    Solli Bowling AS
    Oct 2007 - Jan 2011

    Store Assistant

    Fotoknudsen AS
    Mar 2011 - Nov 2020

    Store Manager

    CEWE Japan Photo
    Mar 2022 - Mar 2023

    Customer Consultant

    MAKE!Graphics
    Aug 2023 - now

    Stagehand

    EventCrew
    Current Company
    Oct 2023 - now

    Customer Consultant

    Talkmore
  • About me

    Over 20 years experience in customer communication and connecting customers with brands

  • Education

    • Norwegian university of science and technology (ntnu)

      1999 - 2000
      Associate's degree psychology

      Includes:- General Psychology- History and Methodology of Psychology- Development-, Personality- and Social Psychology- Cognitive and Biological Psychology

    • Norwegian university of science and technology (ntnu)

      2000 - 2001
      Associate's degree communication and media studies

      Includes:- The Media's Audience- Media Sociology- Visual Communication

    • Norwegian university of science and technology (ntnu)

      2000 - 2000
      Examen philosophicum philosophy and structured thinking
  • Experience

    • Hydro texaco

      Jul 1999 - Jun 2001
      Service staff

      My first employment was at a gas service station, which at the time was one of the busiest in the country. My responsibilities included opening and closing of the station, general customer service with smaller mechanical vehicle maintenance work, i.e. changing of lightbulbs, and windscreen wipers, and filling of air, oil, and washer fluid. Further responsibilities included operation and maintenance of gas pumps and a car wash.

    • Solli bowling as

      Aug 2001 - Sept 2009
      Host

      The responsibilities of the host is customer service from the customers arrive until their stay is over. Including bookings and lane management, lighter food service and extensive hygienic measures. Operation and maintenance of Qubica/AMF bowling machines and control mechanisms, increasingly became part of my responsibilities including both light and more complex mechanical and electrical work.

    • Fotoknudsen as

      Oct 2007 - Jan 2011
      Store assistant

      Photo store at Bryn mall, where i worked with customer handling and as a lab manager. My duties included general customer handling and support, and opening closing and maintenance of the store. This also included planning ordering and reception of goods. The work as lab manager consisted of reception, development, and editing of customers images, under strict confidentiality agreement. And operation and maintenance of Konica R1 minilab and Fuji developer.

    • Cewe japan photo

      Mar 2011 - Nov 2020
      Store manager

      I was hired in march 2011 as a store employee, but I operated as the store manager of the Tveita department from the fall of 2012 until I left in December of 2020. Apart from handling salaries and accounting, which was done centrally, I have been responsible for the full operation of the store.My responsibilities included customer service and follow up, and educating the customers in the use of Cewe POS (Print On Site) stations. I was also responsible for the implementation of national campaigns, and the planning and execution of local marketing drives, in cooperation with OBOS mall management and their marketing departement. I also handled purchasing and reception of all goods, and warehousing. But more importantly, making sure that every employee had a safe and organised working environment meeting them every day. This was mainly achieved through good dialogue with the customers, and making sure we never ran out of essential stock.I also operated as the store manager of the Lambertseter departement for a period of a year, and have lent my close support to managers of that departement since.- Customer service- Planning and purchasing - Maintenance of Cewe print on site machines - Operation, and maintenance of Epson P800 large format printer- Digitising and editing of images through Photoshop Show less

    • Make!graphics

      Mar 2022 - Mar 2023
      Customer consultant

      Customer consultant at Make! Graphics Parkveien. My main tasks consisted of following up customers both in store and through mail and phone, as well as prepress check and preparation of files. Also some graphical design, and print production. I gained extensive knowledge in prepress and use of Adobe Indesign, and Acrobat Pro. Main hardware used was Canon printers and plotters, and Xerox Versant 60 & 80, mainly using Caldera and Fiery Software. Some use of OnePageCRM for customer followup.

    • Eventcrew

      Aug 2023 - now
      Stagehand

      Freelance work as stage hand

    • Talkmore

      Oct 2023 - now
      Customer consultant
  • Licenses & Certifications