
Timeline
About me
Over 20 years experience in customer communication and connecting customers with brands
Education
.webp)
Norwegian university of science and technology (ntnu)
1999 - 2000Associate's degree psychologyIncludes:- General Psychology- History and Methodology of Psychology- Development-, Personality- and Social Psychology- Cognitive and Biological Psychology
.webp)
Norwegian university of science and technology (ntnu)
2000 - 2001Associate's degree communication and media studiesIncludes:- The Media's Audience- Media Sociology- Visual Communication
.webp)
Norwegian university of science and technology (ntnu)
2000 - 2000Examen philosophicum philosophy and structured thinking
Experience

Hydro texaco
Jul 1999 - Jun 2001Service staffMy first employment was at a gas service station, which at the time was one of the busiest in the country. My responsibilities included opening and closing of the station, general customer service with smaller mechanical vehicle maintenance work, i.e. changing of lightbulbs, and windscreen wipers, and filling of air, oil, and washer fluid. Further responsibilities included operation and maintenance of gas pumps and a car wash.

Solli bowling as
Aug 2001 - Sept 2009HostThe responsibilities of the host is customer service from the customers arrive until their stay is over. Including bookings and lane management, lighter food service and extensive hygienic measures. Operation and maintenance of Qubica/AMF bowling machines and control mechanisms, increasingly became part of my responsibilities including both light and more complex mechanical and electrical work.

Fotoknudsen as
Oct 2007 - Jan 2011Store assistantPhoto store at Bryn mall, where i worked with customer handling and as a lab manager. My duties included general customer handling and support, and opening closing and maintenance of the store. This also included planning ordering and reception of goods. The work as lab manager consisted of reception, development, and editing of customers images, under strict confidentiality agreement. And operation and maintenance of Konica R1 minilab and Fuji developer.

Cewe japan photo
Mar 2011 - Nov 2020Store managerI was hired in march 2011 as a store employee, but I operated as the store manager of the Tveita department from the fall of 2012 until I left in December of 2020. Apart from handling salaries and accounting, which was done centrally, I have been responsible for the full operation of the store.My responsibilities included customer service and follow up, and educating the customers in the use of Cewe POS (Print On Site) stations. I was also responsible for the implementation of national campaigns, and the planning and execution of local marketing drives, in cooperation with OBOS mall management and their marketing departement. I also handled purchasing and reception of all goods, and warehousing. But more importantly, making sure that every employee had a safe and organised working environment meeting them every day. This was mainly achieved through good dialogue with the customers, and making sure we never ran out of essential stock.I also operated as the store manager of the Lambertseter departement for a period of a year, and have lent my close support to managers of that departement since.- Customer service- Planning and purchasing - Maintenance of Cewe print on site machines - Operation, and maintenance of Epson P800 large format printer- Digitising and editing of images through Photoshop Show less

Make!graphics
Mar 2022 - Mar 2023Customer consultantCustomer consultant at Make! Graphics Parkveien. My main tasks consisted of following up customers both in store and through mail and phone, as well as prepress check and preparation of files. Also some graphical design, and print production. I gained extensive knowledge in prepress and use of Adobe Indesign, and Acrobat Pro. Main hardware used was Canon printers and plotters, and Xerox Versant 60 & 80, mainly using Caldera and Fiery Software. Some use of OnePageCRM for customer followup.

Eventcrew
Aug 2023 - nowStagehandFreelance work as stage hand

Talkmore
Oct 2023 - nowCustomer consultant
Licenses & Certifications
- View certificate

Google ads for beginners
CourseraSept 2021 - View certificate

Introduction to typography
CourseraNov 2021 - View certificate

Foundations of digital marketing and e-commerce
CourseraJun 2023 - View certificate

From likes to leads: interact with customers online
CourseraSept 2023 - View certificate

Creative writing: the craft of plot
CourseraSept 2021 - View certificate

Advertising with facebook
CourseraNov 2021 - View certificate

Prepare data for exploration
CourseraOct 2023 - View certificate

Creative writing: the craft of character
CourseraOct 2021 - View certificate

Project execution: running the project
CourseraDec 2023 - View certificate

Creative writing: the craft of style
CourseraDec 2021 - View certificate

Graphic design specialization
CourseraJan 2022 - View certificate

Introduction to imagemaking
CourseraSept 2021 
Counter balance sitdown rider forklift operator safety training
Toyota material handlingAug 2021- View certificate

Facebook social media marketing specialization
CourseraFeb 2022 - View certificate

Project planning: putting it all together
CourseraSept 2023 - View certificate

Fundamentals of graphic design
CourseraAug 2021 - View certificate

Project initiation: starting a successful project
CourseraJul 2023 - View certificate

Foundations: data, data, everywhere
CourseraJul 2023 - View certificate

Think outside the inbox: email marketing
CourseraNov 2023 - View certificate

Measure and optimize social media marketing campaigns
CourseraDec 2021 - View certificate

Foundations of project management
CourseraJun 2023 - View certificate

Ideas from the history of graphic design
CourseraOct 2021 - View certificate

Social media management
CourseraSept 2021 - View certificate

Ask questions to make data-driven decisions
CourseraAug 2023 - View certificate

Attract and engage customers with digital marketing
CourseraJul 2023 - View certificate

Brand new brand
CourseraJan 2022 - View certificate

Facebook social media marketing capstone
CourseraFeb 2022 - View certificate

Meta certified digital marketing associate
MetaFeb 2022 - View certificate

Creative writing: the craft of setting and description
CourseraNov 2021 - View certificate

Introduction to social media marketing
CourseraAug 2021 - View certificate

Fundamentals of social media advertising
CourseraOct 2021
Languages
- enEnglish
- geGerman
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