Experience

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  Homebase

  Dec 2006 - Oct 2011

  Showroom sales advisor

  Responsibilities: • Demonstrating the features of the kitchens, bathrooms and furniture displays• Sales of kitchens, bathrooms and furniture• Manage the diary for Showroom Consultants• Weekly / monthly target carrying• Applications for store cards and Barclays finance options• Resolving issues and complaints • Weekly snagging and cleaning of the displays and surrounding area• Respond to post sales requests; changing orders, checking deliveries I left this role in February 2010 to focus on final year examinations which finished in June 2010. I then returned to continue the same role. Show less

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  Ccs media ltd

  Oct 2011 - Apr 2013

  Technical services project co-ordinator

  Responsibilities:• Manage the day to day administration of Technical Services• Train apprentices in a similar administration role• Ensure the whereabouts of internal and external staff• Respond to email requests for Services and Project Manage the opportunities• Schedule engineers for installation requests• Proactive management of Services sales pipe-line• Attend quarterly Business Review Meetings with Service Partners• Work alongside Bid Desk and Pre-Sales Engineers to maximise the Managed Services• Attend monthly internal meetings for Business Development and Sustained Growth• Ensure all relevant accreditations are up to date • Prepare testimonials Show less

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  Alpine heliski

  Jun 2013 - Sept 2013

  Bookings manager

  Temporary Seasonal Work: Alpine Heliski operate in Queenstown, New Zealand taking Heliski trips to the surrounding mountains during the winter season. It was my responsibility to be the first point of contact for the customer, take bookings, logistically co-ordinate the bookings, update social media, administration duties using Microsoft Office package and market the business in Queenstowns busy alpine resort!

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  Kiwi birdlife park

  Oct 2013 - Oct 2014

  Frontline sales and admissions

  Temporary Seasonal Work: Kiwi Birdlife Park is a conservation park specialising in breed and release programmes for New Zealand's famous national bird, the Kiwi, and one of the world rarest ducks, the Brown Teal. The park's rehabilitation programmes also help get sick and injured native birds safely back in the wild (wherever possible). My role is to speak to the general public about the birds in the park, answer any questions about the birds, usually the Kiwi, and take bookings.

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  Department of corrections- nz

  Feb 2015 - Jul 2015

  Monitoring operator

  Temporary Assignment: I was part of a response team for electronically monitored offenders. Due to high levels of confidentiality the details of this role will remain undisclosed.

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  Department of internal affairs (nz)

  Oct 2015 - Mar 2016

  Team administrator

  A temporary assignment responsible for establishing a new administration role within a team managing the website Govt.nz. My main responsibility was to relieve administration duties from colleagues and develop and streamline administration processes. Main responsibilities were:• Supported the Incubation Manager and Operations Manager to ensure that the team runs smoothly• Supported the Operations Manager with gathering progress updates and generating a report to communicate to the wider team using Microsoft Word and Excel• Took appropriate action to ensure Govt.nz emails were answered or actioned following an agreed process• Updated HR systems where necessary• Maintained document management requirements• Assisted Incubation Manager with updating Health and Safety documentation and inducting new staff members• Booked meetings rooms and catering• Maintained office supplies by checking inventory and ordering stock• Supported the wider Govt.nz team with ad hoc administration requests Show less

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  Elecomm limited

  Oct 2016 - Mar 2017

  Project coordinator

  A temporary assignment to assist in the final stages of a Data Cabling project for Asda supermarket with an extension to assist in another project for CO-OP supermarket. Main responsibilities were:• Provided project administration support to 2 Project Managers• Prepared, maintained and recorded Health and Safety documentation using Microsoft Officepackages• Prepared a daily update report of completed and scheduled works to be sent to the Asdasupermarket Project Manager• Maintained project program keeping to timescales as and when changes were made• Communicated program schedule, i.e calls and emails to Asda supermarket Store Manager• Updated CAD drawings as part of post installation documentation management• Booked hotels and ferries based on agreed schedule• Supported the wider team with ad hoc administration requests Show less

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  North east derbyshire district council (neddc)

  Apr 2017 - Aug 2017

  Administrator

  A temporary assignment for Planning Policy to assist in an increased work load due to new large-scale plans for housing development. Main responsibilities were:• Assisted 6 Planning Officers with ad hoc administration duties which included data entry,scanning, filing, data collection, proof reading, all of which using specialised software• Arranged and attended multiple site visits to assist Planning Officers with surveys and reviewsincluding providing a report• Completed Equality Impact Assessment review• Assisted in managing a shared email account using Microsoft Outlook• Attended weekly progress meetings where appropriate• Answered telephone calls Show less

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  Hospital accounting services

  Sept 2017 - Apr 2018

  Accounts administrator

  Hospital Accounting Services are a private company providing billing services for doctors andconsultants. Main responsibilities were:• Managed client accounts including generating invoices and processing claim forms• Answered telephone calls and responded to emails from patients, doctors, insurance companiesand hospitals• Responded to requests for amendments to invoices• Liaised with hospitals and insurance companies to ensure invoices are paid• Updated internal systems with paid, pended and rejected invoices from insurance companies• Used Microsoft Office packages to organise and manage accounts• Organised delivery of outgoing mail Show less

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  Health service executive

  May 2018 - Sept 2018

  Project administrator

  A temporary assignment for Health Business Services, the business division of the Health Service Executive to provide project administration support to National Integrated Staff Records and Pay Programme, a large scale project responsible for integrating an all-electronic HR and payroll system. Main responsibilities:• Support the Project Management Office including Programme Manager and Business Manager with ad-hoc administration requests• Ensure all activities adhere to confidentiality agreements• Schedule meetings between internal and external project teams including Working Group and Steering Group and arrange packs• Use of Microsoft Office packages: Word, Excel, Outlook and PowerPoint• Update Project Vision as directed by Programme Manager with adjustments and submit to Workstream Leads• Log tickets with Service Desk for additional resources required to fulfil project needs including hardware/software and email and network setup for new staff• Update Personnel files with staff annual leave, travel documents and I.T forms• Support the wider project team with administration requests Show less

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  Version 1

  Sept 2018 - now

  A permanent role with an I.T consultancy company within their Managed Services department working as an Administrator with a diverse set of responsibilities. My main responsibilities are:• Provide continuous support to the Head of Operations with ad-hoc requests• Organise, host and photograph events for technical discussions, new starters meet ups, graduate engagement events, senior management meetings, International Womens Day celebrations and more• Review a weekly pipeline of current open opportunities to monitor upcoming revenue• Review and action on employees showing low chargeability, weekly, monthly and quarterly• Monitor and update the Practise on employees showing capacity and the utilisation of Project Managers• Prepare and submit applications for UK security clearance• Ensure revenue and costs have been forcaste correctly for the Practise• Analyse KPIs for the Practise following month end• Support all employees in the wider Practise with ad-hoc requests such as booking meetingrooms, ordering catering, document management, noting actions in meetings, welcoming new starters, proof reading, preparing contracts for signing and booking travel Show less

  • Operations Manager

    Dec 2021 - now

  • PMO Administrator

    Sept 2018 - Dec 2021