Fitri Kurnia Gultom

Bekasi, West Java, Indonesia

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Timeline
About me
Technical Writer | Quality Assurance | Implementator | Business Analyst
Education
- Telkom university
  -
  Higher national diploma computer engineering
Experience
- Pt. mnc sky vision
  Jul 2014 - Jun 2015
  Telemarketing specialist
  Menawarkan produk TV berlangganan
- Newtronic solution
  Jan 2015 - Jan 2019
  It support technician
  Handle ClientMembantu client untuk menemukan problem dalam memberikan solusiMemberikan penawaran untuk kunjungan teknisiMembuat laporan hasil kunjungan teknisiMembuat invoice berdasarkan kunjungan teknisi
- Pt integrasi logistik cipta solusi
  Jan 2019 - Jun 2020
  Technical writer
  Membuat dokumen : - Software Requirement Specifications (SRS)- Functional Design Document (FDD) - Technical Design Document (TDD)- System Integration Testing (SIT)- User Acceptance Testing (UAT)- Tranining Module- User Manual
- Sml (pt sarana maju lestari)
  Jul 2020 - Jan 2022
  Technical writer
  Membuat dokumen :- Diagnostic Rules- Tag List Summary & Reliability Optimization Modeling Results- User Guide- Development Guidelines
- Pt abhimata persada (ptap)
  Oct 2021 - Nov 2022
  Technical writer
  Create Document:• Technical Operational Guide • Request for Change• Data Migration• Installation Checklist• Roled Base Training• Laporan Unit Test• Technical Installation Guide• Installation Checklist• Roled Base Training• End User Training• Traceability Matrix• Software Requirement Specification• Software Requirement Specification
- Imp studio
  Sept 2022 - now
  Technical writer
  Bekerjasama dengan Kemenag RIMembuat Dokumen: - TDD Sprint- Report Sprint- User Guide- FDD- Bugfix Report
Licenses & Certifications
- Iso 20000 introduction training
  Pt. mitratex konsultan
  Jul 2022
- It project management introduction training
  Pt. mitratex konsultan
  Jul 2022
- Continuity management introduction training introduction training by mitratex
  Pt. mitratex konsultan
  Jul 2022
- Bimbingan teknis admin kkgtk kab/kab. kota se-indonesia
  Kementerian agama republik indonesia
  Dec 2023
- Programming with python
  Digital talent scholarship
  Aug 2021
- Enterprise architecture introduction training
  Pt. mitratex konsultan
  Jul 2022
- Pemanfaatan ai chatbot untuk non-programmer
  Digital talent scholarship
  Jun 2022