Experience

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  Auburn creekside villa

  Aug 2015 - Jan 2018

  Care worker

  • Provided care in a home-like setting to 12-13 residents. Assisted with patient care including actives of daily living: showering, grooming, locomotion, and dressing. • Followed the direction of nurses, working with minimal supervision in assisting various residents with physical therapy, bladder training, and maintaining personal independence.

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  Auburn ravine terrace rtrmnt

  Mar 2016 - Jan 2018

  Certified nursing assistant

  • Under the direct supervision of Licensed Nurses tasks are performed to ensure the longevity of elderly Alzheimer and dementia patients. This includes activities of daily living personal care, bathing, and grooming. • Assisting with the walking or locomotion of residents throughout the day to promote healthy digestion, circulation, and the abstinence of depression

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  Hcr manorcare

  Jan 2018 - Jan 2020

  Certified nursing assistant

  • Exercised rehabilitation skills and practices with patients coming from San Juan Medical Center, UC Davis, and Sutter Roseville.• Assisting patients at various level of care with activities of daily living, locomotion, bladder training and various other tasks under the direct supervision of a Registered Nurse. Auburn

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  Auburn ravine terrace rtrmnt

  Jan 2019 - Apr 2019

  Healthcare professional

  • Shadowed Social services, Human Resources, Marketing, Nursing Administration and Executive directors. • Assisted in ABAQIS survey, processing payroll, gained extensive knowledge of HUD and Market Rate Apartments as well as access/ knowledge of Sutter-link • Worked extensively with health care professionals and accomplished wage proposals for CNAs, Committees for Dining room remodel, and Coordinated community events.

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  Auburn ravine terrace rtrmnt

  Jul 2019 - Jun 2021

  Housing and urban development coordinator

  Completed several administrative tasks related to healthcare and federal subsidies

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  Dignity health

  Feb 2020 - now

  The first point of phone customer service contact for our patients, physicians, other clinic staff, internal and external laboratory and imaging staff, hospital staff, patient family members, and vendors by offering customer service, communications, and appropriate distribution of phone calls and messages. Performs a variety of other duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility, taking complete and accurate messages, and scheduling mutually acceptable appointment times utilizing an electronic practice management system. Show less

  • Medical Office Representitive I

    Dec 2021 - now

  • Medical Office Receptionist

    Jun 2021 - Dec 2021

  • Care Assistant

    Feb 2020 - Jun 2021
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  Mercy mcmahon terrace

  Apr 2022 - now

  Senior living memory care manager

  The Memory Care Manager is accountable for managing resident Memory Care services/operations and to assure the safety of Mercy McMahon Terrace's memory care residents while delivering care consistent with the philosophy and standards of Mercy McMahon Terrace.Responsible for creating and implementing quality program to engage memory care residentsResponsible for designing, implementing, and monitoring facility processes to assure compliance with all appropriate Regulatory and Accrediting AgenciesWorks in collaboration with department managers and staff to implement and maintain processes for regulatory complianceObserves changes in resident health; provides assistance and consultation to them and their families concerning those ongoing health related problemsProblem solves complaints of residents and families Interviews and makes hiring recommendations for memory Resident Care AidsMeets at least quarterly with each Resident Care Aid for a documented work progress review. Assesses and provides progressive counseling to staff members to improve work performanceResponsible for initiating disciplinary action including counseling, warning, and termination actions for employees within line of supervisionRecommends staff for individual recognition as well as facility wide recognition activitiesMaintains and audits files needed for Department of Social Services compliance Creates staff schedules and assures coverage Remains familiar with and actively participates in emergency proceduresResponsible for organizing and assuring participation in the employee satisfaction surveyMaintains a positive working relationship with all other departments Facilitates the flow of documents requiring signatures May be required to complete special projects or coordinate with other personnel to assure project completion in accordance with CDPH/DSS guidelines. Show less