Experience

• 

  Enresa

  Jul 2008 - Sept 2008

  Becario departamento de calidad

  Prácticas en empresa realizadas en el departamento de Calidad confeccionando una base de datos con gestores y transportistas de residuos para implantarla en el desmantelamiento y clausura de la Central Nuclear de José Cabrera.

• 

  Carrbridge hotel ltd.

  Sept 2011 - Jan 2013

  General assistant

  Receptionist duties, helping the manager organizing weddings, conferences and other events; setting up restaurants, allocation of rooms for the housekeeping staff, checking rooms, helping in the preparation of the weekly staff rota. Housekeeping, food service (TDH & à la carte), kitchen porter, luggage porter, bartender, laundry, nightshifts. Training the new staff for the housekeeping, nightshifts and food service

• 

  Chancery court hotel, london

  Feb 2013 - Jul 2013

  Bar and restaurant waiter

  Waiter at the Pearl Restaurant and Bar

• 

  The langham hotels and resorts

  Jul 2013 - Aug 2013

  Waiter

  Waiter at the Roux at the Landau Restaurant, fine dining.

• 

  Cumberland hotel

  Aug 2013 - Jun 2014

  Food and beverage operative

  Brasserie, Momentus and Carbon Bars, Room Service, Executive Lounge, Meetings and Events, Market Restaurant.

• 

  Benares restaurant and bar

  Jul 2014 - Aug 2014

  Fine dining waiter

  Fine dining restaurant, lunch and dinner shifts.

• 

  Grosvenor house, a jw marriott hotel

  May 2015 - Sept 2019

  Great Room, Ball Room, 86 Park Lane, Green Room, Park Room, executive lounge, Red Bar, JW Steakhouse, Rink Bar. The Park Room and Library is the champagne bar/afternoon tea restaurant at the Grosvenor House Hotel, in Park Lane. Opening and closing shifts. Taking care of the requisitions, using micros, looking after VIP guests.

  • Banqueting Wine Waiter

    Sept 2017 - Sept 2019

  • Conference and Banqueting Waiter

    Oct 2014 - Sept 2019

  • Park Room Bartender

    May 2015 - Aug 2016
• 

  Sarova hotels ltd

  Jul 2019 - Apr 2021

  Certified mental health first-aider.Ensuring employees are offering exceptional customer service.Delegating duties.Using OPERA PMS (Oracle).Assisting management.Helping to implement hotel policies.Motivating employees.Ensuring that security and safety regulations are met.Overseeing operations, including maintenance, cleanliness and efficiency.Dealing with customer complaints and issues.Making sure customers are happy with the service and products. • Coach, train and motivate the team to maintain Food and Beverage standards of performance across the department, leading by example.• Provide excellent levels of service and ensure customers receive the highest possible standard of care at all times.• Maximize revenue generated though selling techniques and good control procedures.• Assist in preparing the roster and schedule of staff in line with business levels.

  • Duty Manager

    Jan 2020 - Apr 2021

  • Food And Beverage Supervisor

    Jul 2019 - Apr 2021
• 

  The willow yard pub

  Sept 2021 - Nov 2022

  Server

  Greeting customers and handing out menus. Taking meal and beverage orders from customers and placing these orders in the kitchen and/or bar. Making menu recommendations and informing patrons of any specials. Delivering meals and beverages to tables when they have been prepared. Helping behind the bar when required. Taking card and Twint payments.

• 

  S&s brothers consulting gmbh

  Nov 2023 - now

  Assistant manager

  Assisting the Manager in overall operation, planning, organizing and executing tasks in accordance with company policies and standards. Supervising staff and ensure that quality product and high standards service is provided.Aiding in developing, coordinating, and enforcing systems, policies, procedures, and productivity standards. Identifying strategic goals by gathering pertinent business, financial, service, and operations information.Ensuring that adequate stock and equipment is available before and during service. Ensuring the security of stock and equipment at all times. Cash handling, counting floats and using tills responsibly. Show less