Experience

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  The walt disney company

  Jun 2008 - Jan 2009

  Resort internship

  Gain experience in all areas of resort operations by working in each department including housekeeping, front office/guest services, transportation services, luggage services, and back office support.

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  Summit hotel properties, inc.

  Feb 2009 - Jan 2011

  Sales manager

  Responsible for negotiating and signing group sales agreements, actively seeking new transient business clients through outside sales calls, meeting team revenue and production goals, creating and distributing marketing materials, maintaining existing client relationships, and coordinating with all departments of the hotel.

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  Embassy suites phoenix-scottsdale

  Jan 2011 - Jan 2013

  Group sales manager

  Specializing in the SMERF market with groups and conferences from 10 to 350+ attendees

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  Aimbridge hospitality

  Jan 2011 - Feb 2017

  Senior sales manager

  • Consistently exceeded sales goal by average of 5% resulting in personal sales of $2 Million annually• Spearheaded change management process for software conversion of resort including back-end setup and coordination, training team of 20 associates; continued to serve as onsite support and new-hire trainer• Acted as mentor to junior sales team members, client retention, contract negotiation• Served as President of the “Make a Difference Committee” from 2011-2013, in-house employee volunteer org• Awards: Hotel of the Year, Full-Service 2013, Manager of the Quarter, Q4 2011, Nominated for sales team of the year 2012, 2013, 2014 (across over 800 hotels) Show less

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  Sheraton lake buena vista resort

  Jan 2013 - Feb 2017

  Senior sales manager

  Continuing my growth with Aimbridge Hospitality, I have relocated to the Orlando, FL area to join the team at the newly renovated Sheraton Lake Buena Vista Resort! Our $26 Million transformation was just completed in the fall of 2012, offering a world-class facility for corporate and leisure guests alike. My current focus is on assisting our Technology, Sports, Government and corporate groups from the Southwest and West Coast with overnight accommodations, meeting facilities and catering. I am also our property ISAC Champion, responsible for facilitating our conversion to the newest Starwood software for sales & catering. I oversee training for new hires including the sales team, accounting & finance, and reservations in relation to use of the new software system and act as our in-house resource for all system-related questions and issues. Show less

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  Sprayer depot

  Feb 2017 - Mar 2023

  Human resources manager

  As the HR Manager, I am responsible for all areas of HR functionality, including recruitment and retention, onboarding, training & development, benefits administration and annual renewals, payroll, and employee engagement. I also serve as a trusted business consultant, partnering with key stakeholders to offer guidance and implement plans through all levels of the organization. This includes participating as a member of the leadership team as well as planning and facilitating quarterly and annual meetings with leadership and board members.• Grew staff from 22 to 43 employees over tenure with company by attracting and retaining associates, including creating and filling 10 positions during the two-year pandemic• Ensured continuity of company culture, onboarding, and other HR functions during periods of remote work• Provided legal guidance on Covid-19-related issues throughout pandemic to both employees and stakeholders; lead pandemic procedures and education; managed eFMLA leave of employees• Implemented a performance management system for managers and employees• Integrated HRIS system with time tracking and payroll systems, improving efficiency and accuracy by saving several hours of manual tracking and data entry per week• Served on Leadership team to drive organizational goals and growth resulting in annual revenue increase from $6M to $26M. Facilitated weekly meetings; planned & facilitated quarterly and annual meetings with Board.• Acted as the face of the company to associates, planned & facilitated quarterly company-wide events• Developed and enforced company policies and procedures relating to all areas of human resources• Managed the bid and analysis process for securing insurance benefit plans; educated and enrolled employees in group health plans, voluntary benefits, and 401K plans Show less

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  Marriott vacations worldwide

  Mar 2023 - now

  Human resources manager iii