Experience

• 

  Brimedge college

  Sept 2017 - Jan 2019

  Administrative assistant
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  Axa mansard

  Oct 2019 - Jan 2022

  • Risk Advisor

    Oct 2019 - Jan 2022

  • Risk Advisor

    Oct 2019 - Apr 2021
• 

  Axa mansard insurance plc

  Oct 2020 - Jan 2022

  Risk advisor
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  Paritie dynamic enterprise limited

  Apr 2021 - Jan 2022

  Customer support/ admin assistant

  . Oversaw the delivery of customer service experience. Generated positive reviews and feedback for the company. Improved customer satisfaction by an average of 50% in less than 6 months, according to reviews. Respond to customer queries in a timely and accurate way, via phone, email, or chat. Identify customer needs and help customers use specific features. Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users). Update our internal databases with information about technical issues and useful discussions with customers. Increased client retention over the course of six months. Show less

• 

  Fave consulting

  Jan 2022 - Jun 2022

  Human resource officer/ recruiter

  . Report directly to the CEO and managed recruiting processes. oversaw employee relations, talent acquisition, talent management, HR business partners of employees and clients. Designed and executed strategic business goals. Preparing job descriptions and advertisements

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  Rehoboth recruiters

  Aug 2022 - now

  Talent acquisition specialist

  Source potential candidates via social media and professional networks.Draft and send recruiting emails to the desired candidates.Collaborate with the recruitment administrator and determine positionprerequisites.Recognize qualified applicant profiles utilizing different sourcing procedures.Create talent pools for future hiring needs.Measure conversion rates which include the number of passivecandidates who transform into applicants, get invited to interviews, getoffers and get hired.Request for referrals from current workers and external networks.Promote our employer brand on online and offline platforms.Maintain applicant databases through our Applicant Tracking System.Correspond with past candidates in regard to available job openings. Show less

• 

  Itc worldwide, ltd.

  Jun 2024 - now

  Hr recruiter