Experience

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  The works stores ltd

  Nov 2013 - Dec 2013

  Customer sales assistant

  Providing Customer Service and promoting sales of products. Ensuring stock levels on the shop floor are replenished and processing customer payments on the tills. Calculating the total income of the tills for each day and ensuring the income is paid to the bank.

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  Stroud district council

  Jan 2014 - now

  After the Elections Service merged with Democratic Services, I was successful in becoming a Democratic Service and Elections Officer. My role includes:- Providing frontline customer service - Providing assistance to elected members - Providing Committee support that includes assembling documents for publication, producing minutes of the meeting, managing and updating the work programme and forward plan with items for future business and operating the webcasting equipment- Assist on increasing voter engagement and electoral registration- Assisting with both boundary and polling station reviews- Providing financial support- Responsible for training new staff members and temporary staff such as work experience students.- Taking the lead role in the production of polling station equipment and documents and delegating where necessary- Printing and assembling nomination packs for candidates- Recruiting polling station inspectors and leading in the production of their equipment and delegating where appropriate - Produce guidance and for the service and Parish and Town Councils and maintain procedures including document retention - Recruiting and allocating staff to all election job roles- Producing, printing and assembling equipment for postal vote sessions and count - Responsible for managing all postal vote sessions including at the count - Lead in administering the annual canvass - Recruiting and assembling canvasser equipment as part of the annual canvass- Producing the revised Electoral register - Administering the personal identifier refresh.This role requires me to work with internal and external staff, candidates and agents, political parties, Councillors, Parish and Town Councils and other Councils Show less While undertaking my Association of Electoral Administrators Certificate and Institute of Customer Service (Communications) qualification, I provided support to the elections service in both electoral registration and running elections.My role included:- Providing frontline customer service - Promoting electoral registration - Participating in voter engagement events- Providing financial support- Producing, printing and assembling equipment for polling stations- Recruiting polling station inspectors and producing their relevant equipment- Assist in the production of guidance and documents for the service and Parish and Town Councils- Recruiting and allocating staff to all election job roles- Assist with the booking of polling stations- Producing, printing and assembling equipment for postal vote sessions and count - Providing assistance in administering the annual canvass - Recruiting and assembling canvasser equipment as part of the annual canvass- Producing the revised Electoral register - Administering the personal identifier refresh.This role required me to work with internal and external staff, candidates and agents, political parties, Councillors, Parish and Town Councils and other Councils. Show less Whilst undertaking my Association of Electoral Administrators Foundation Course, I provided administrative assistance to electoral registration and running elections in the Elections service. My role included:- Providing frontline customer service - Promoting electoral registration - Providing financial support- Producing, printing and assembling equipment for polling stations - Recruiting and allocating staff to all election job roles- producing, printing and assembling equipment for postal vote sessions and count - Providing assistance in administering the annual canvass This role required me to work with internal and external staff, candidates and agents, political parties, Councillors, Parish and Town Councils and other Councils. Show less Whilst gaining my NVQ 2 & 3 diploma in Business Administration, I provided administrative support to Environmental Health Officers and members of the public. Dealing with customer queries, complaints and payments for services, logging and producing new jobs for the Environmental Health Officers, production of requisitions and sales orders, debt collection for overdue payments for services, budget monitoring, ordering/maintaining stationery stock for the Environmental Health Service. Other administrative responsibilities included general monitoring of incoming emails, taking minutes at meetings, scanning Officers workload documents and filing of Contact reports for Pest Control Officers. More specialised responsibilities included producing endorsements for new and existing Pest Control Contacts, arranging Food Hygiene/Health & safety courses (which included booking rooms, ordering hospitality and course materials, arranging for payment to be made and sending course confirmation/completion certificates out. Show less

  • Senior Democratic Services and Elections Officer (Electoral Services)

    Dec 2024 - now

  • Democracy and Information Governance Officer

    Feb 2022 - Jan 2025

  • Democratic Services and Elections Officer

    Apr 2019 - Feb 2022

  • Elections Support Officer

    Nov 2017 - Apr 2019

  • Elections Business Support Assistant

    Jan 2016 - Nov 2017

  • NVQ Business Support Assistant (Environmental Health)

    Jan 2014 - Dec 2015