Divya Chakshu Jain

Divya chakshu jain

bookmark on deepenrich
location of Divya Chakshu JainGurugram, Haryana, India
Followers of Divya Chakshu Jain418 followers
  • Timeline

  • About me

    Senior Consultant - Cloud Systems

  • Education

    • Kurukshetra university

      2003 - 2007
      B.tech computer science & engineering

      B.Tech in Computer Science and Engineering

  • Experience

    • Vcustomer

      Nov 2007 - Jan 2008
      Technical support engineer

      Was involved with initial setup, configuration and troubleshooting for all the layer-3 devices, both wired and wireless of Linksys (A division of Cisco Systems) such as Router, Range Expander, Print Server, Music Bridge and Access point.

    • Convergys india pvt ltd

      Aug 2008 - Apr 2010
      Desktop support engineer

      I was a part of the Global Network Services team which used to provide remote Desktop support to all Convergys Employees across the globe.Roles & ResponsibilitiesMaintaining Active Directory in adding/removing users and objects including specific folder permissions.Installing, deploying and troubleshooting all software’s needed by the employees.Resolving software issues dealing with, Windows XP and MS Office 2003.Re-imaging of workstations with Norton Ghost from a Ghost server to deploy the Operating System.Setup printers locally on workstations.Handling all virus issues that occurred on the individual workstations as well as keeping them up to date on virus definitions.Installation and troubleshooting of VPN, LOTUS NOTES & OUTLOOK.Adding/Deleting users on Blackberry Server for Lotus Notes and troubleshooting issues related to handheld devices.Creating LanDesk scripts on the server for deployment of software.Installation and configuration of VMware/ACE clients, Avaya, Nortel soft phones & hard phones.ProcurementTaking a consultative approach with the users and understanding their needs.Analyzing the requirement for different Software and Hardware needs for the company’s employees and giving them the best resolution. Show less

    • Tata consultancy services

      Apr 2010 - May 2022
      • Associate Consultant

        Jan 2020 - May 2022
      • Assistant Consultant

        Apr 2015 - Jan 2020
      • I.T.Analyst

        Apr 2010 - Mar 2015
    • Orange business

      May 2022 - now
      Senior consultant - cloud systems
  • Licenses & Certifications

    • Itil® foundation certificate in it service management (itilf)

      Exin
      Feb 2011
      View certificate certificate
    • Microsoft certified azure fundamentals - az-900

      Microsoft
      Jan 2021
      View certificate certificate
    • Vmware certified professional 6 - data center virtualisation

      Vmware
      Jan 2018
      View certificate certificate
    • Vmware certified professional 6-cloud management and automation(vcp6-cma)

      Vmware
      Mar 2016
      View certificate certificate
    • Vmware certified professional - vmware cloud foundation architect

      Broadcom
      Aug 2025
      View certificate certificate
    • Certified kubernetes administrator

      The linux foundation
      May 2021
      View certificate certificate
    • Vmware certified professional - vmware cloud foundation administrator

      Broadcom
      Nov 2025
      View certificate certificate
    • Vmware vrealize operations 2017 specialist

      Vmware
      Sept 2018
      View certificate certificate
    • Certified kubernetes application developer

      The linux foundation
      Jun 2021
      View certificate certificate