Experience

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  La salle university phonathon

  Jan 2016 - Aug 2017

  Student caller

  Called members of the La Salle Community to ask for donations to the La Salle University scholarship fund and to improve the relationship between La Salle and its alum

• 

  La salle university

  Aug 2016 - May 2017

  Resident assistant

  Aided in the process of adapting to college for freshmen by organizing events, doing routine checks of the residential complex, decorating the hallway with engaging university information, and being on call 24/7 for my residents to ask questions and raise any concerns

• 

  Hartford steam boiler

  May 2017 - Aug 2017

  Claims associate

  Aided Claims Adjusters in the completion of equipment breakdown insurance claims. Duties included: reviewing and analyzing policy, interviewing insureds and repair technicians for claim information and drafting claims documentation

• 

  Saxbys

  Apr 2018 - May 2019

  Barista

  Served as a brand representative for Saxbys in all guest interactions which included serving drinks, answering any questions guests had, and serving with a smile.

• 

  Hartford steam boiler

  May 2018 - Aug 2018

  Claims associate

  Aided Claims Adjusters in the completion of equipment breakdown insurance claims. Duties included: reviewing and analyzing policy, interviewing insureds and repair technicians for claim information and drafting claims documentation

• 

  Essent guaranty, inc.

  Sept 2019 - now

  • Product Owner, Essent Online

    Apr 2023 - now

  • Associate Customer Experience Analyst

    Apr 2021 - Apr 2023

  • Management Trainee

    Sept 2019 - Apr 2021