Heather Rennie

Heather rennie

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location of Heather RennieWhitefish, Montana, USA
Followers of Heather Rennie852 followers
  • Timeline

  • About me

    Sr Manager, Field Service

  • Education

    • Kutztown university of pennsylvania

      -
      Bachelor's degree chemistry
  • Experience

    • Waters corporation

      Aug 2003 - Aug 2021

      As the manager Americas Field Marketing for products, I will be leading a team that is focused on driving the growth of the Instruments, Informatics, Chemistry and Services in the Americas. I am responsible and accountable for the development and execution of the business plan for the Americas. Additionally, I have the responsibility of understanding customer requirements and market dynamics to aid in the development of the Americas sales strategy and marketing approaches to engage the market and develop the opportunities to support the sales teams. Vis mindre My position is to help grow the service business in the Americas. This is done by ensuring the latest information is available to our field to be able to speak to the wide variety of offerings within our service portfolio. Promotions and initiatives are also created and tracked to increase service coverage. Customer visits are conducted to ensure we are exceeding all customer expectations. I am also very involved in regulatory compliance - FDA/MRHA/EU/PIC/S. I speak at Waters and industry conferences around the area of general data integrity and the use of Waters CDS systems in a compliant manner. Vis mindre

      • Senior Manager, Waters Globals Services Commercialization

        Jan 2019 - Aug 2021
      • Americas Product Marketing Manager

        Jan 2018 - Jan 2019
      • Americas Services Marketing Manager

        Apr 2016 - Jan 2018
      • Regional Service Manager

        Jan 2011 - Apr 2016
      • Field Service Engineer

        Aug 2003 - Jan 2011
    • Idbs

      Aug 2021 - Jan 2025
      Customer success manager
    • Thermo fisher scientific

      Jan 2025 - now
      Sr. manager, field service

      Sr. Field Service Manager for the Northwest in the Materials and Structural Analysis division of Thermo focusing on electron microscopy.

  • Licenses & Certifications