Experience

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  Methodist homes mha

  May 2010 - Sept 2014

  Deputy home manager

  I worked as a deputy manager of a 41 bed residential and dementia care home. I was the lead on medication management adhering to company and local policies and procedures.I was responsible for delivering person centred care, whilst maintaining and promoting choice, dignity and independence.I worked in line with a number of legislative guidelines, including, CQC, Local Authority QAF and HSE.I lined managed a team of 12 staff and was responsible for training, holding qualifications in dementia facilitation with Bradford University and UMBC (understanding and managing behaviours that challenge) trainer with Edge training. Show less

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  City west housing trust

  Sept 2014 - Jun 2015

  Service manager

  I am the service manager for 15 sheltered accommodation schemes, throughout the West of Salford, consisting of 729 units.I am responsible for the daily operational management of the service, which provides supported housing for adults over 55.I oversee a team of 16, including scheme managers, a service coordinator, housing officers and independent living advisors.I also have responsibility for providing safeguarding cover throughout the organisation.

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  Helping hands

  Jul 2015 - Nov 2018

  Local care service manager

  I was responsible for managing live in care packages throughout Lancashire; Supporting live in care staff and ensuring a quality service for the customers.

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  The salvation army

  Dec 2018 - Dec 2020

  Registered home manager
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  Alcedo care

  Dec 2020 - Nov 2021

  Head of live-in care
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  Churchlake care

  Oct 2021 - Sept 2022

  Registered home manager
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  Manchester city council

  Aug 2022 - now

  Performance and quality improvement officer