
Timeline
About me
Product manager at SKB Kontur
Education

Rigas military aviation and engineering university (рвваиу им. я.алксниса)
1988 - 1993Engineer's degree planes and enginesУчился ...

Moscow suvorov military school
1986 - 1988Диплом об окончании средней школы диплом об окончании средней школы
Experience

Impact soft
Mar 1999 - Sept 2000Erp product specialistKey responsibilities:• Product pre-sales of ERP (Navision, now Microsoft Dynamics NAV).• ERP implementation including industrial and horizontal solutions. • Addons development and certification/cross-certification of solutions (with Oazis for Pension Fund).Industries: HR, distribution, builders.Products: • ERP: Navision (now Microsoft Dynamics NAV)

Avk-soft
Sept 2000 - Feb 2002Erp group team leadKey responsibilities:• People management (consultants, developers)• Demand generation through marketing activities: including industrial exhibitions, seminars. • Sales of ERP including license, consulting and support (Navision, now Microsoft Dynamics NAV).• Product pre-sales of ERP (Navision, now Microsoft Dynamics NAV).• ERP implementation including industrial and horizontal solutions. • Addons development and certification/cross-certification of solutions (with Oazis for Pension Fund).Industries: hospitality (hotels & restaurants), telecom, distribution, HR.Products: • ERP: Navision (now Microsoft Dynamics NAV) Show less
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Navision software (was bought by microsoft)
Feb 2002 - Jul 2002Erp business group team leadKey responsibilities:• People management (consultants, analyst, developers, trainers) • Product management (Navision, now Microsoft Dynamics NAV): - Participation in product strategy development. - Market and competitors analysis. - Product marketing: events content development, definition of key functional and technical benefits for customers. - Functional scope definition. - Localization of Navision under requirements of the Russian legislation (tax accounting). - Product certification in Finance Ministry of Russia. • Product pre-sales of ERP directly to customers and with partners participation. • Channel Development: product sales skills transfer through standard trainings for partners in CIS. Responsibilities for qty of certified specialists of partners.Territories: Russia and CISProducts: • ERP: Navision (now Microsoft Dynamics NAV) Show less

Microsoft
Jul 2002 - May 2009Microsoft business solutions pre-sales team leadKey responsibilities:• People management: - Allocation of the responsibility between pre-sales specialists and checking of commitments execution. - Tracking and measure pre-sales specialists productivity for revenue and wins per employee. - Internal recruitment of people for regions.• Sales engagement: - Achieve assistance of partners in sales and solution/technology knowledge to develop offerings and to win business. - Direct sale to enterprise customers including materials preparation. - Regular presentations for BDM of customers and demonstration complex solution from Microsoft products and services.• Channel/Partner development: - Development of partners through individual program 1:1. - Technical sales skills transfer through trainings 1:few and 1:many and driving partners satisfaction. - Recruiting of new partners through sale of business and technology values for potential partners on individual meetings and seminars 1:few.• Evangelism: - Communicate and advertise of new features/ functions/ advantages and business value messages in 1:few and 1:many events and support partner briefings and other partner readiness activities from other groups and communicates new features and business.Products: • ERP: Microsoft Dynamics NAV• CRM: Microsoft Dynamics CRM, including dashboards and BI functionality• BI: Business Analytics for NAV, Demand planner, Microsoft Office Scorecard Manager Show less

Willmore llc
Oct 2009 - Jan 2011Business development directorKey responsibilities:• CRM business development: - Analysis of CRM-systems market and customers’ requirements. - Definition of key products for company and business strategy development. - Internal business processes development for new direction for more effective interaction with existing and potential customers, including internal Microsoft Dynamics CRM implementation. - Participation in beta testing of new versions of CRM-systems, including the analysis of localization quality.• Marketing: - Participation in marketing plan development, coordination of activities with vendors for leads generation. - Demo portal launch. - Participation in education program: trainings for students of higher institutions and training centers.• Sales/Product pre-sales: - Definition of key values for customers, including industrial specialization, benefits in comparison with competitors. - Direct sales to potential and existing customers to upgrade.Products:• CRM: Microsoft Dynamics CRM, Terrasoft CRM• ERP: Microsoft Dynamics NAV 2009, including BI and dashboard functionality, JD Edwards.• BI: Business Analytics for NAV Show less

Manzana group
Feb 2011 - Oct 2011Business development managerKey responsibilities:• Product management / development - Analysis of industrial CRM-systems market, functional & technical features of competitor solutions. - Strategy development for “box” CRM/xRM solution (Manzana xRM on Microsoft Dynamics CRM 2011 base). - Definition of functional scope and manage of developers. - Product marketing.• Sales & Marketing- Leads generation and qualification.- Events content and marketing materials development- Direct sales/product pre-sales.• Project management/consulting with use of Microsoft Dynamics Sure Step implementation methodology.Products:• CRM: Microsoft Dynamics CRM 2011, «CRM 7», Customers Care Accelerator, Manzana xRM Sales, Manzana xRM Project, Manzana xRM Service in Microsoft Dynamics CRM 2011 base, Siebel CRM• BI: SAP Business Objects, Cognas BI, … - overview level• Other: SharePoint, HP Service manager Show less

Skb kontur
Nov 2011 - nowKey responsibilities:• Strategy and concept development of new products.• Market and competitors analysis. Collection of corporate customer requirements.• Functional and technology scope definition. • Development process control.• Tasks coordination with marketing, sales department.• Communication and partnership with software developers.• Product pre-sales support. Products and services:• Integrated product for a corporate segment.• Kontur-ERP Diadok – integration solution for electronic legally significant documents exchange directly from SAP.• Kontur-ERP Crypto – solution for SAP documents signing by a digital signature. Show less Key responsibilities:• Business development: - Sales strategy development for enterprise/corporate market and control of realization including profiling of customers, pricing, resource planning. - Responsibility for scorecard and revenue performance in enterprise segment. - Competitors analysis and definition key benefits to win, battle card development. - Communication with legal agency. - Communication with vendors, partners to build strategic relationship. - Monitoring of internal CRM implementation project as curator.• Product pre-sales: - Definition business and technical values for customers and prospects. - Regular presentations for BDM/TDM of customers and demonstration complex solution from SKB products and services. - Translation of technical benefits from developers to business benefits for customers and prospects. • Partnership development: - Partnership development with vendors and techology partnrs. • Project management/consulting: - Development of implementation methodology with use existing standards. - Building of internal processes of interaction with development department. - Monitoring of key projects as curator. • People management (sales, project managers/pre-sales, developers): - Development and control of execution of KPI. - Process organization on expertize transfer. - Monitoring of activities registration in internal CRM-system.Products and services:• Web-service (cloud solution) for legally electronic document management.• Microsoft Dynamics CRM - curator of internal implementation project (Microsoft Dynamics CRM) Show less
Product Manager/Head of implementation department
Jan 2014 - nowHead of Sales & Implementation department
Nov 2011 - Dec 2013
Licenses & Certifications

Microsoft dynamics
Microsoft- View certificate

Lego education academy training
Lego educationFeb 2016
Honors & Awards
- Awarded to Andrey GladkikhMost Valuable Professional, Dynamics CRM Microsoft Jan 2013 It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2013 - 1/1/2014. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with… Show more It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2013 - 1/1/2014. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with you....As a recipient of this year’s Microsoft MVP award, Andrey joins an exceptional group of individuals from around the world who have demonstrated a willingness to reach out, share their technical expertise with others and help individuals maximize their use of technology.Sincerely,Rich KaplanCorporate Vice PresidentCustomer and Partner AdvocacyMicrosoft Corporation Show less
- Awarded to Andrey GladkikhMost Valuable Professional, Dynamics CRM Microsoft Jan 2012 It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2012 - 1/1/2013. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with… Show more It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2012 - 1/1/2013. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with you....As a recipient of this year’s Microsoft MVP award, Andrey joins an exceptional group of individuals from around the world who have demonstrated a willingness to reach out, share their technical expertise with others and help individuals maximize their use of technology.Sincerely,Rich KaplanCorporate Vice PresidentCustomer and Partner AdvocacyMicrosoft Corporation Show less
- Awarded to Andrey GladkikhMost Valuable Professional, Dynamics CRM Microsoft Jan 2011 It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2011 - 1/1/2012. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with… Show more It is with great pride we announce that Andrey Gladkikh has been awarded as a Microsoft Most Valuable Professional (MVP) for 1/1/2011 - 1/1/2012. The Microsoft MVP Award is an annual award that recognizes exceptional technology community leaders worldwide who actively share their high quality, real world expertise with users and Microsoft. All of us at Microsoft recognize and appreciate Andrey’s extraordinary contributions and want to take this opportunity to share our appreciation with you....As a recipient of this year’s Microsoft MVP award, Andrey joins an exceptional group of individuals from around the world who have demonstrated a willingness to reach out, share their technical expertise with others and help individuals maximize their use of technology.Sincerely,Rich KaplanCorporate Vice PresidentCustomer and Partner AdvocacyMicrosoft Corporation Show less
Volunteer Experience
Sports robotics teacher
Issued by School № 2086 on Oct 2016
Associated with Andrey Gladkikh
Languages
- ruRussian
- enEnglish
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