Experience

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  Sbc (at&t)

  Jan 1999 - Jan 2001

  Director of internal audit

  Directed a team of business, financial and technical auditors performing operational audits across SBC business units.

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  Southwestern bell telephone company (at&t)

  Jan 2001 - Jan 2002

  Director installation/repair

  Led a team of ~900 field managers and technicians responsible for installation and repair of broadband and communications services in the greater Houston area.

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  Sbc (at&t)

  Jan 2002 - Jul 2006

  Led teams responsible for Field and Network Center transformation and support. Also responsible for launching an initiative to improve management of $1B in spare network assets. I was one of two business leaders at SBC asked to facilitate a new leadership development course called General Managers Camp. Each week a different group of middle managers would gather in Dallas for this training, which was a predesssor of today’s AT&T Leading with Distinction.

  • Assistant Vice President Network

    Jan 2003 - Jul 2006

  • Executive Director SBC

    Jan 2002 - Dec 2002
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  At&t

  Aug 2006 - Dec 2024

  The leader responsible for operations planning, strategy, and support for major Network initiatives and products such as Long-Term Evolution (LTE), Universal Services Platform (USP), Cloud, User-Defined Network Cloud (UDNC), and U-verse services, as well as improvements to the end-to-end customer experience. I led planning efforts in support of the frontline field operations teams, Care Centers and Network Operations Centers. I was also responsible for AT&T's Network operational matters for National Security and Emergency Preparedness, along with AT&T's Business Continuity Program and Network Disaster Recovery operation. Show less

  • Senior Vice President - Access Construction & Engineering

    May 2022 - Dec 2024

  • Senior Vice President-Transformation & Transition Implementation

    May 2021 - May 2022

  • Senior Vice President-Compliance

    Apr 2018 - May 2021

  • Senior Vice President-Entertainment Operations

    Sept 2015 - Apr 2018

  • Senior Vice President - Operations Planning & Optimization

    Jul 2011 - Sept 2015

  • Vice President - Application and Service Management

    Feb 2009 - Jun 2011

  • Vice President - Global Engineering Support

    Jun 2007 - Jan 2009

  • President - AT&T Messaging

    Aug 2006 - Jun 2007