Experience

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  Nsm solutions

  Jan 2021 - Mar 2021

  Application engineer

  AutoCAD Designing, Electronics QA Analyst For MCBs, MCCBs,PLC PROGRAMMING

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  Amdocs

  Mar 2021 - Jan 2023

  Radio frequency engineer

  RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Nokia. Monitoring all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions. Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G. Responsible for 72 hrs alarm monitoring. Responsible to interact with the resource and service instances to intercept, validate and/or collectnetwork, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the fieldoperations organizations. Responsible for KPI and Alarm Monitoring for the assigned Network Services Sites and Ticket Creation Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters assigned by the Manager. End to end responsible for the incident ticket /Service Request ticket lifecycle. Adherence to the organizational guidelines & departmental processes & procedures. Show less

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  Ust

  Feb 2023 - Jan 2024

  Ran integration engineer

  RAN node working knowledge end to end (2G, 3G, 4G, 5G) with product BTS, RBS, ENODEB, BASEBAND, RNC multi-vendor Ericsson/Nokia. Monitoring all events in Customer's managed infrastructure in order to secure those services and resources are operating at optimum performance and within agreed SLA and to detect and escalate exceptions. Understanding of Network Architecture in technologies of 2G, 3G, 4G & 5G. Responsible for 72 hrs alarm monitoring. Responsible to interact with the resource and service instances to intercept, validate and/or collectnetwork, IS/IT/Telecom Infrastructure events information for distribution to related processes. Fault remedy requiring on site presence is dispatched timely (as per the SLA / KPI) to the fieldoperations organizations. Responsible for KPI and Alarm Monitoring for the assigned Network Services Sites and Ticket Creation Regular follow up on the events with relevant departments working on it as per the MSTOP process. Work towards KPI & Balanced Scorecard parameters assigned by the Manager. End to end responsible for the incident ticket /Service Request ticket lifecycle. Adherence to the organizational guidelines & departmental processes & procedures. Show less

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  Ericsson

  Feb 2024 - now

  • Shift Lead

    Mar 2024 - now

  • Service Monitoring Engineer

    Feb 2024 - Mar 2024